Hi, I have requested for SSL certificate through the Let’s Encrypt tab for my domain provided by Virtualmin. However, when I conduct the SSL Server Test in SSL Server Test (Powered by Qualys SSL Labs) and GTmetrix, they each show a warning stating that server’s certificate chain is incomplete and that the chain issues are incomplete.
I have just requested for the SSL certificate only yesterday. Should I re-request for a new SSL certificate under the Let’s Encrypt tab menu to solve this issue?
I also use Virtualmin on Centos 7 and I checked the SSL certificate on different webpages. I also got the same “error msg” but I wonder if this is not only a “false positive” and the “real message hidden behind” is that some people and companies selling commersial SSL certificates dont like the free SSL certificates so much.
What does the error message from Qualsys SSL Lab actually mean from a technical and security point of view? (I dont know, but I do not believe in everything I find on Internet.)
Quote from “error msg”:
Revocation status Validation error OCSP ERROR: Exception: connect timed out [http://r3.o.lencr.org]