Why the help subdomain doesn't work?

SYSTEM INFORMATION
OS type and version Ubuntu 24.04 Server LTS
Virtualmin version 7.30.4

Hi,
Uhh, the forum doesn’t allow me to add the configuration data because it has more than 2 links…
Anyway, I added the question to the reddit too: Why the help subdomain doesn’t work? : r/webmin

No idea why I have this strange behavior. With forum and other domains works fine but with ‘help’ it doesn’t work as should.
Thanks in advance for the answers.

Wrap anything that contains URLs/domains in triple backticks (```) and you will not be prevented from including it. This is covered in the guidelines.

Virtualmin isn’t doing anything different with a help subdomain, so it’s presumably something in your application or .htaccess.

It could also just be some variant of “the wrong site shows up”: Troubleshooting Websites | Virtualmin — Open Source Web Hosting Control Panel

Also, you need to be specific about what “doesn’t work as it should” actually means. We can’t guess.

Logs are also usually necessary for troubleshooting.

Could be a DNS or web server config issue. Check your DNS records, vhost settings, and ensure ‘help’ isn’t blocked or reserved. Let me know if you need help troubleshooting!