Just a heads up that I’m taking advantage of the long weekend to finish development of the new site. It’s not quite finished, but it’s close enough that I’m pretty confident it’ll be ready by this afternoon, and so I’ll be putting the Virtualmin.com site into read-only mode (and probably maintenance mode or completely offline some of the time) while I migrate the users, docs, recent issues, and licenses. Some aspects of the migration may run into Tuesday (7/6), in particular with regard to links and licenses, but I hope to be able to turn the new site on by Monday night.
This is a major overhaul, with all new components and so there will likely be some quirks and some broken bits, and the actual license subscriptions probably won’t make it over immediately; but we’ll be able to accept new orders again, and I’ll sort out how to bring those old orders into the new system with time. Might not even happen until next weekend, as I have a busy week at my other job, too.
Just to let you know what to expect:
Docs and subscriptions/licenses will be handled by a WordPress site with WooCommerce and a few custom modules I’ve been working on. Users will migrate mostly unchanged; your old username and password will continue to work. Account links will change, but I’ll try to make sure the big ones keep working (like the licenses page).
The support issue tracker at Virtualmin.com will be replaced by private messages here at the forum. There is a @staff group, to which customers can send private messages; only Eric, Ilia, Jamie and I will have access to those messages. Some of the old issues from Drupal will be migrated…but not all, probably just the last year or so of open tickets. I don’t know how well the PM system will work with thousands of messages, in terms of our ability to organize and respond, so I’m going to keep it manageable while we deal with all the other fallout from a total revamp of the site. The old site will stick around in some sort of archived read-only state for an indeterminate period of time, so we’ll have the ability to dig up old stuff if needed.
The site will be a little plain and ugly for a while, but a lot of things that never worked in Drupal will actually work in the new site; stuff like users managing their own subscriptions. You’ll be able to upgrade and downgrade licenses, cancel your own subscriptions, pay with PayPal or credit card (PayPal never worked right for subscriptions in Drupal Commerce, so it was never available).
So, please be patient with me for another day or so while I get the site migrated over, and then for a few more days while I fix everything that’s broken on the new site.