Virtualmin Backup-domain not working anymore via FTP

[neorf]

Dear,

I don’t know what happened, but virtualmin backup-domain is not anymore able to backup to my local NAS via FTP since 02nd of Nov. 2023. I’m able to remotely connect via FTP from my server (where Virtualmin is installed) to my local NAS, but not using “Virtualmin backup-domain” and I just get:

Starting backup..

Testing backup destination /FTP_BACKUPS/test.tgz on FTP server test.myDS.me ..

Failed to connect to FTP server : Download timed out

Any clue?

Thanks,

neorf

SYSTEM INFORMATION
OS type and version	CentOS Linux 8
Webmin version	2.101
Virtualmin version	7.8.2
Related packages	SUGGESTED

[stefan1959]

Can you ping test.myDS.me or do a ftp connection via command like. I timeout on that address.

[neorf]

Yes, I can do a ftp connection via command line… Just it doesn’t work using the virtualmin backup service…

[stefan1959]

Check the log file, that doesn’t make sense.

[neorf]

Which log file do you mean? By the way this is the terminal output:
Manual FTP connection:

[user@SERVER ~]$ ftp test.myDS.me 4500

Trying 2001:xxx:xxxx:xxx:xxxx:xxx:xxxx:cc8f...

Connected to test.myDS.me (2001:xxx:xxxx:xxx:xxxx:xxx:xxxx:cc8f.).

220 servername FTP server ready.

Name (test.myDS.me:user): username

331 Password required for username.

Password:

230 User username logged in.

Remote system type is UNIX.

Using binary mode to transfer files.

ftp>

and now when I try to use Virtualmin backup:

[root@server user]# virtualmin backup-domain --dest ftp://username:password@test.myDS.me:4500:/FTP_BACKUPS/test_.tgz --domain domain.net --all-features

Starting backup..

Testing backup destination /FTP_BACKUPS/test_.tgz on FTP server test.myDS.me ..

Failed to connect to FTP server : Download timed out

[neorf]

I’ve still the problem: I can open an ftp connection via terminal to the remote nas, but virtualmin backup doesnt’t work… Any idea?

[stefan1959]

I use AWS (not ftp) no issue. So sounds like it maybe a ftp timeout setting. on the manual test did you transfer a file? Logs shows its trying to send the file. Does it error quickly?

I see your using CLI , have you tried the GUI?

[neorf]

Which GUI do you mean?

[stefan1959]

via the Virtualmin form

[neorf]

Yes I’ve tried multiple times there… it doesn’t work… I’ve the timeout right using that. It seems the virtualmin ftp commanding, has something different…

[stefan1959]

I’ll see if I can setup a ftp server remotely and test and see if I get the same thing.

[sanjeevone]

I tested and everything is working as expected.

[stefan1959]

Works fine on mine as well

I think this should read Folder or Directory on server as if i use a file name it creates a folder on the remote with that name.