Unable to ping or wget software.virtualmin.com

Virtualmin
1

Hi,

My new server IP: 185.147.101.2

I tried to download webmin from the server to install into it, but I failed to wget or ping software.virtualmin.com.

My hosting side said they are not blocking any IP, is there any block from your side for our IP?

Please help.

Thanks.

2

What IP do you get when you lookup software.virtualmin.com? (e.g. using host software.virtualmin.com)

3

Hi,

My host command:
[root@localhost ~]# host software.virtualmin.com
software.virtualmin.com has address 163.172.162.254

4

OK, that’s right. What happens when you traceroute that?

5

I tried to post the traceroute result here, but got an error: Sorry you cannot post a link to that host.

6

Spam filter didn’t like it. I’ve told it the posts are fine. Hopefully it’ll let you post it now.

7

1 5.253.57.1 (5.253.57.1) 0.112 ms 0.078 ms 0.082 ms
2 * * *
3 100.123.249.6 (100.123.249.6) 1.821 ms 1.720 ms 1.687 ms
4 ashbbprj01-ae2.rd.as.cox.net (68.1.0.242) 4.089 ms 4.065 ms 4.038 ms
5 ash-b2-link.ip.twelve99.net (213.248.76.24) 2.678 ms 2.559 ms 2.621 ms
6 * * *
7 * * *
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *

8

That falls off long before it gets to our subnet. So, it can’t be us blocking you.

But, you’re not the first person to have trouble…though, I think last time it sorted itself out after a few hours.

Here’s what you can try (but read to the end, as there was a reason I took this other mirror offline):

Edit your hosts file, and add 149.28.242.101 software.virtualmin.com

Then try pinging/tracerouting again, and then if it all works, go ahead and try the install.

Don’t forget you did this. Having hard-coded IPs is a bad thing, and I make no promises that this address will work beyond the next few days (though it probably will).

This is our secondary repo mirror, that I took offline a while back as it was causing troubles with yum/apt metadata mismatches, and I never figured out what was going on, so I disabled it.

Let me know if this sorts it for you.

9

Hi,

The solution given works! Thanks a lot for your help & prompt response.

Very much appreciated.

10

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