Unable to ping or wget software.virtualmin.com

Hi,

My new server IP: 185.147.101.2

I tried to download webmin from the server to install into it, but I failed to wget or ping software.virtualmin.com.

My hosting side said they are not blocking any IP, is there any block from your side for our IP?

Please help.

Thanks.

What IP do you get when you lookup software.virtualmin.com? (e.g. using host software.virtualmin.com)

Hi,

My host command:
[root@localhost ~]# host software.virtualmin.com
software.virtualmin.com has address 163.172.162.254

OK, that’s right. What happens when you traceroute that?

I tried to post the traceroute result here, but got an error: Sorry you cannot post a link to that host.

Spam filter didn’t like it. I’ve told it the posts are fine. Hopefully it’ll let you post it now.

1 5.253.57.1 (5.253.57.1) 0.112 ms 0.078 ms 0.082 ms
2 * * *
3 100.123.249.6 (100.123.249.6) 1.821 ms 1.720 ms 1.687 ms
4 ashbbprj01-ae2.rd.as.cox.net (68.1.0.242) 4.089 ms 4.065 ms 4.038 ms
5 ash-b2-link.ip.twelve99.net (213.248.76.24) 2.678 ms 2.559 ms 2.621 ms
6 * * *
7 * * *
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *

That falls off long before it gets to our subnet. So, it can’t be us blocking you.

But, you’re not the first person to have trouble…though, I think last time it sorted itself out after a few hours.

Here’s what you can try (but read to the end, as there was a reason I took this other mirror offline):

Edit your hosts file, and add 149.28.242.101 software.virtualmin.com

Then try pinging/tracerouting again, and then if it all works, go ahead and try the install.

Don’t forget you did this. Having hard-coded IPs is a bad thing, and I make no promises that this address will work beyond the next few days (though it probably will).

This is our secondary repo mirror, that I took offline a while back as it was causing troubles with yum/apt metadata mismatches, and I never figured out what was going on, so I disabled it.

Let me know if this sorts it for you.

Hi,

The solution given works! Thanks a lot for your help & prompt response.

Very much appreciated.