[Solved] Unable to access port 20000 also unable to delete any emails

Help! (Home for newbies)
1

Hello everyone,
this problem started happening recently (after the recent update) I am unable to login to usermin, as well i can not delete any emails from roundcube, i can send and receive no problem.

Any ideas?

Thank you
P.S: i’m running Ubuntu 8.04

2

Howdy,

What happens when you try to do those things? Do you get an error of some sort? If so, what error?

Also, what shows up in the mail logs, /var/log/mail.log?

-Eric

3

When i try to access port 20000 from browser (https://192.168.1.2:20000) i get a regular message saying
Firefox can’t establish a connection to the server at 192.168.1.2:20000.

and mail.log shows

Aug 15 11:59:47 domain dovecot: imap-login: Login: user=<user.domain>, method=PLAIN, rip=192.168.1.2, lip=192.168.1.2, secured
Aug 15 11:59:47 domain dovecot: IMAP(user.domain): Disconnected: Logged out
Aug 15 11:59:48 domain dovecot: imap-login: Login: user=<user.domain>, method=PLAIN, rip=192.168.1.2, lip=192.168.1.2, secured
Aug 15 11:59:48 domain dovecot: IMAP(user.domain): Disconnected: Logged out
Aug 15 11:59:48 domain dovecot: imap-login: Login: user=<user.domain>, method=PLAIN, rip=192.168.1.2, lip=192.168.1.2, secured
Aug 15 11:59:48 domain dovecot: IMAP(user.domain): Disconnected: Logged out
Aug 15 11:59:50 domain dovecot: imap-login: Login: user=<user.domain>, method=PLAIN, rip=192.168.1.2, lip=192.168.1.2, secured
Aug 15 11:59:50 domain dovecot: IMAP(user.domain): Disconnected: Logged out
Aug 15 11:59:52 domain dovecot: imap-login: Login: user=<user.domain>, method=PLAIN, rip=192.168.1.2, lip=192.168.1.2, secured
Aug 15 11:59:52 domain dovecot: IMAP(user.domain): Disconnected: Logged out
Aug 15 11:59:52 domain dovecot: imap-login: Login: user=<user.domain>, method=PLAIN, rip=192.168.1.2, lip=192.168.1.2, secured
Aug 15 11:59:52 domain dovecot: IMAP(user.domain): Disconnected: Logged out
Aug 15 11:59:52 domain dovecot: imap-login: Login: user=<user.domain>, method=PLAIN, rip=192.168.1.2, lip=192.168.1.2, secured
Aug 15 11:59:52 domain dovecot: IMAP(user.domain): Disconnected: Logged out

4

Howdy,

Well, the browser error you’re seeing may mean that Usermin isn’t actually running at the moment.

You may want to try restarting it by running this command:

/etc/init.d/usermin restart

After that, are you able to access port 20000 on your server?

-Eric

5

Thank you sir… that fixed everything… somehow…(also i rebooted the computer)

Thank you again.

6

Super, I’m glad that did the trick!

-Eric