Roundcube: cant receive or Send mail "Undelivered Mail Returned to Sender"

SYSTEM INFORMATION
Operating system Ubuntu Linux 22.04.2
Webmin version 2.021
Virtualmin version 7.7
Apache version 2.4.52
Authentic theme version 20.21
Package updates [All installed packages are up to date]

Not much information to go on here. Can you send with Usermin? Do the logs give more information?

2 Likes

screenshot-power99.live-2023.08.08-11_39_07

Look at the attached delivery report. Also check mail log when you send.

ice_screenshot_20230808-122423

ice_screenshot_20230808-122646

This is where your problem is


you need to fix your dmarc record

1 Like

@jimr1 where can i open set dmarc record (path)

where do you manage your dns ?
virtualmin or your provider.
DMARC is a dns record to you need to look wherever you dns is managed
Edit:
looks like you are using cloudflare, I have never used it so I could not help you with this but I’m sure someone who is conversant with cloudflare will chip in

what is the ‘mailto …’ is there some more or is that it ?

this is the whole thing that i have in the value section of my DMARC record

@jimr1 i think the issue is occurring because the mailto is missing

i think the issue is occurring because the mailto is missing

I would just slim it down to the first mail to and save it at that

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.