Reporting spam does not delete the message

Usermin
1

Hi,

I’m using the report spam module, and I checked the button to delete spam after reporting it…

But it seems it does not work… the spam still stays in the mailbox.

Any idea? And how can I check that the spam reporting really works? And how does it work?

Thanks

2

Hi Julien,

If reading emails via Usermin

  1. Click on "Mail Preferences" on left menu
  2. Select "Spam Options" from drop-down menu
  3. Tick Yes for "Delete spam when reporting?" and SAVE

If reading emails via Webmin’s Servers > Read Email >

  1. Click on "Module Config" (link on top left)
  2. Select "Spam Options" from drop-down menu
  3. Tick Yes for "Delete spam when reporting?" and SAVE

Hope that helps.<br><br>Post edited by: ah…lifes…good, at: 2007/09/17 08:34

3

I know I know, the button is checked, but the mail is not deleted…

4

Hi,

I have same problem
When reporting spam mail are not deleted
When reporting ham mail are not put back in the inbox
I have already checked to yes the two options :
Delete spam when reporting?
Move ham to inbox when reporting?

If you found the solution it would be nice to share…

Tks
CedSha

http://www.excalibur.com.cn

5

If you’ve checked those options, but they don’t seem to be working, you may have stumbled across a bug.

First off, are you using the latest Usermin version?

It looks like the latest version is 1.430, which came out fairly recently; I’d make sure you’re using it.

If that doesn’t help, my recommendation would be to file a bug report using the Support link above.

-Eric

6

Eric, thanks for your answer.
Yes I’m using usermin 1.430.
I’ll try tonight to fill the bug report

www.excalibur.com.cn