I have been trying to add a credit card to pay for my subscription for about a month now but I keep getting this error
I would like to continue to be a subscriber
Keith
Contact support
That sounds really frustrating have you tried reaching out to support directly or using a different browser or card? I had a similar issue once and clearing the cache actually helped. Hope it gets sorted soon.
trying incognito or private mode might help.
Are you using a VPN or TOR browser when doing this?
I think they might take PayPal but I am not 100%
Thanks!
I checked your profile, and it seems you have an outdated card added to your account with an expiration date of early 2024. If you add a new card, it will work for you.
If it still doesn’t, contact us at @staff and we will help you sort this out.
Please note : from orginal message, I have been trying to add a credit card
I’ll try again tonight
Keith
“avs” means your address didn’t match. We don’t have any visibility beyond that, though, and it can be weird tricky little things.
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