Refuses to add credit card

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1

I have been trying to add a credit card to pay for my subscription for about a month now but I keep getting this error

image

I would like to continue to be a subscriber

Keith

2

Contact support

3

That sounds really frustrating have you tried reaching out to support directly or using a different browser or card? I had a similar issue once and clearing the cache actually helped. Hope it gets sorted soon.

4

trying incognito or private mode might help.

Are you using a VPN or TOR browser when doing this?

I think they might take PayPal but I am not 100%

5

Thanks!

I checked your profile, and it seems you have an outdated card added to your account with an expiration date of early 2024. If you add a new card, it will work for you.

If it still doesn’t, contact us at @staff and we will help you sort this out.

6

Please note : from orginal message, I have been trying to add a credit card

I’ll try again tonight

Keith

7

“avs” means your address didn’t match. We don’t have any visibility beyond that, though, and it can be weird tricky little things.