Problem with SSL & Stripe

OS type and version Ubuntu 18.04
Webmin version 2.013
Virtualmin version 7.5 Pro
Related packages SUGGESTED

I’ve set ups a membership script to accept donations on our website I’m Virtualmin as the hosting solution and a script call aMember as the system to accept those invitations.

So far when people have made a donation they are able to make thedonation on Stripe. But when Stripe attempts to communicate back to our aMember script and confirm the charge, the IPN in the webhook fails because it says the SSL is invalid at the endpoint!

Here is the webhook endpoint:

From what I can tell having tested this is says that the SSL is invalid and that’s why it can’t connect. I’ve checked the SSL and it seems to be valid on our end on Virtualmin.

Is there some setting I need to make on Virtualmin so the SSL is seen by Strip?

SSL certificate file /home/charliemikereliefgroup/ssl.cert
SSL private key file /home/charliemikereliefgroup/ssl.key
Web server hostname Issuer name Sectigo RSA Domain Validation Secure Server CA
Issuer organization Sectigo Limited Expiry date Jul 19 23:59:59 2023 GMT
Certificate type Signed by CA
Other domain names,
Used by services Webmin (, Usermin (host, Dovecot (host
Download certificate

Download private key

Time until expiry 132 days until expiry

How can I resolve the issue?

Dan Lewis

Just regarding stripe and VM, I setup Wordpress/woocommerce with a Stripe addon for a customer to process payments. Works fine and I only use a LE cert. Maybe you can install a test install of WP and woocomerce and try the addon (free addon). That will prove if its a SSL issue.

I believe I’ve resolved the issue. The problem was a broken chain with the SSL. I discovered there is a site that can repair a broken chain in the SSL.

And then you can check it to make sure it’s correct at: Comodo SSL Checker - SSL/TLS Certificates Checker Tool or How to Fix Incomplete Certificate Chain Warning? | Cloudways Help Center

Have a great day!

Dan Lewis

Excellent, never heard of a broken chain, only on a bike :slight_smile:

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