Please help urgent!

Virtualmin
1
SYSTEM INFORMATION
OS type and version 22.04
Webmin version 2101
Virtualmin version 7.7
Related packages SUGGESTED

hi
i have a operative server working for months, but my isp change my external ip, and now, after open ports ( and checkit) and redirect all my domains , all website give error “SSL_ERROR_RX_RECORD_TOO_LONG”.
we dont modify NOTHING in server, but include mail cxonsole is innacesible
why?
i have my servwer down for hours and there are a lot of person depend of mi
i only have access using internal IP.
and i cannot access externally using http (80) service

2

what can you not access ? your post is not clear

3

Have you updated your DNS? Also normally in the GUI, every time I’ve change a IP virtualmin will detect the change and show a button to update the IP to the new one.

4

I suppose is ubuntu
If you do “dig IP” or “nslookup yourdomain.tld” do you receive your old IP address from 127.0.0.53?
IS possible that is related to ubuntu, not to virtualmin

5

root@mnsvr2:~# nslookup diXXXXXXXXX.com
Server: 127.0.0.53
Address: 127.0.0.53#53

Non-authoritative answer:
Name: diXXXXXXXX.com
Address: 217.198.XXX.XXX ← correct public ip

and

; <<>> DiG 9.18.12-0ubuntu0.22.04.2-Ubuntu <<>> ip
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 57188
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 65494
;; QUESTION SECTION:
;ip. IN A

;; Query time: 0 msec
;; SERVER: 127.0.0.53#53(127.0.0.53) (UDP)
;; WHEN: Wed Aug 30 11:03:06 CEST 2023
;; MSG SIZE rcvd: 31

6

if i type http:/// hostdomain.tld:10000 , it convert to https

7

i dont update dns but i dont see any button

8

i dont use dns service (bind)!

9

Can you enter trough ip:10000?

CHeck VIrtualmin > Server COnfiguration > Website Option for " Redirect all requests to SSL site" and if is Yes put it on No

ALso, you have to wait for the new IP to propagate, check here your propagation status (first thing wait for nameservers to propagate…): https://dnschecker.org/ (search CHECK DNS PROPAGATION)

10

try Re-Check Configuration

Each Virtualserver you can use Change IP, you see a setting for external IP.

Webmin - networking - Network Configuration - can you find the old IP?

11

You may want to regenerate SSL certificates (Virtualmin > Server Configuration > SSL Certificate > Let’s Encrypt), after you enter in Virtualmin.

It’s possible that you have to remove the old certificates because they don’t reflect anymore domain/IP, cos you have a new IP.

But WAIT for the new IP to propagate, you may have issues when you generate your new certificate if Let’s Encrypt see your old IP (and after some failures to generate SSL certificates you’ll have to wait some more). Or you could generate manually the certificates.

12

tx to every body, but my server works perfectly until my isp change ip, i dont know whats is the problem, but is not the server, because if i make ping to my ip ( using my network) i get a quick ping , but if i tried ping in a diferent location ( a diferent xternal ip) ping say NO ANSWER, include if i tried to access withh ssh , it say refuse. ports are open correctly and tested

13

Can you enter in Virtualmin?

Use your IP:10000 instead of domain.tld:10000

14

I think Xlad is on the money

15

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