No users in Roundcube database

OS type and version Ubuntu 20.04
Webmin version 2.013
Virtualmin version 7.5
Related packages Roundcube


I have the following problem when logging into Roundcube.

I have installed Roundcuber via Virtualmin but when I try to log in with already existing or new mailboxes, Roundcube does not want to log in and I get “Login failed”. When I log in to Usermin with those users, it works, only Usermin is not an option.
When I then look in the roundcube database, I see that there are no rows in the users table in the roundcube database.

Can anyone help me?

I think roundcube uses the users in VM not the database. There is recent thread about a issue with roundcube. First of look in the mail log for error and it will give a clue.

P.S. Opps, there are users in the database, maybe they are added after a successfully login. I will investigate.

P.S.S Yep, just check user only appear after a login in roundcube,

The only line that was added when I tried to log in was the following line:
Feb 3 22:34:51 vmi1180000 dovecot: imap-login: Disconnected (auth failed, 1 attempts in 2 secs): user=<me\>, method=PLAIN, rip=, lip=, secured, session=<BAd1c9LzduZ/AAAB>

yep the backslash issue, check the bottom of this thread.

Yes, thanks, it works!

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