Hi,
I have noticed while testing that emails I send to my gmail account are delivered immediately but the same email to my hotmail account does not show up at all, not even in junk/spam folders. I don’t have any spam settings on the account.
What are the settings I need to check or set in order to make sure email gets delivered ?
Thanks.
Howdy,
Take a peek in your email logs in /var/log/maillog or /var/log/mail.log – what do you see in there when your system tries to deliver the emails to a Hotmail account?
-Eric
Mar 7 01:49:19 rm-1003-06 postfix/smtpd[15891]: connect from rm-1003-06.datarealm.com[65.23.129.163]
Mar 7 01:49:19 rm-1003-06 postfix/smtpd[15891]: warning: SASL authentication failure: cannot connect to saslauthd server: No such file or directory
Mar 7 01:49:19 rm-1003-06 postfix/smtpd[15891]: warning: rm-1003-06.datarealm.com[65.23.129.163]: SASL LOGIN authentication failed: generic failure
Mar 7 01:49:19 rm-1003-06 postfix/smtpd[15891]: warning: SASL authentication failure: cannot connect to saslauthd server: No such file or directory
Mar 7 01:49:19 rm-1003-06 postfix/smtpd[15891]: warning: SASL authentication failure: Password verification failed
Mar 7 01:49:19 rm-1003-06 postfix/smtpd[15891]: warning: rm-1003-06.datarealm.com[65.23.129.163]: SASL PLAIN authentication failed: generic failure
Mar 7 01:49:20 rm-1003-06 postfix/smtpd[15891]: 063C1340F50: client=rm-1003-06.datarealm.com[65.23.129.163]
Mar 7 01:49:20 rm-1003-06 postfix/cleanup[15894]: 063C1340F50: message-id=1331102959.4f5704ef4c756@www.simpg.net
Mar 7 01:49:20 rm-1003-06 postfix/qmgr[28083]: 063C1340F50: from=Admin@simpg.net, size=3358, nrcpt=1 (queue active)
Mar 7 01:49:20 rm-1003-06 postfix/smtpd[15891]: disconnect from rm-1003-06.datarealm.com[65.23.129.163]
Mar 7 01:49:21 rm-1003-06 postfix/smtp[15895]: 063C1340F50: to=yukseklikler@hotmail.com, relay=mx2.hotmail.com[65.55.92.184]:25, delay=1.1, delays=0.38/0.08/0.48/0.15, dsn=2.0.0, status=sent (250 1331102959.4f5704ef4c756@www.simpg.net Queued mail for delivery)
Mar 7 01:49:21 rm-1003-06 postfix/qmgr[28083]: 063C1340F50: removed
When I clicked on “Login to UserMin”
I got an error:
Failed to save mailbox : Failed to open PID file
So I went to the mailbox using “Root” and sent a test email to my
gmail account and that was sent.
Mar 7 02:00:13 rm-1003-06 postfix/pickup[14793]: 37190340F72: uid=0 from=simpy@simpg.net
Mar 7 02:00:13 rm-1003-06 postfix/cleanup[16290]: 37190340F72: message-id=1331103612.16223@simpg.net
Mar 7 02:00:13 rm-1003-06 postfix/qmgr[28083]: 37190340F72: from=simpy@simpg.net, size=636, nrcpt=1 (queue active)
Mar 7 02:00:15 rm-1003-06 postfix/smtp[16292]: 37190340F72: to=dave.fethiye@gmail.com, relay=gmail-smtp-in.l.google.com[209.85.225.26]:25, delay=2.1, delays=0.29/0.05/0.64/1.1, dsn=2.0.0, status=sent (250 2.0.0 OK 1331103615 j7si11646608igq.71)
Mar 7 02:00:15 rm-1003-06 postfix/qmgr[28083]: 37190340F72: removed
I checked the password for the “simpy” user and it is correct.
Not sure what is going wrong 
In the logs above, it’s showing this error:
warning: SASL authentication failure: cannot connect to saslauthd server: No such file or directory
That will prevent you from logging in to send email.
You may want to try restarting saslauthd with this:
/etc/init.d/saslauthd restart
You could also try the same thing to assist with that Usermin error:
/etc/init.d/usermin restart
OK
Thanks I ran them and usermin now works.
But the is an inconsistancy.
Under usermin it shows there are Zero emails in the inbox but when I look under
Webmin --> Servers --> Read Email there are 4 emails in the inbox !!!
I am going to try an send the email to the Hotmail account again and see if it works better.
Hi
I just did another send and at least now it looks like the server sent
the email – or put it on the queue:
Mar 7 15:04:42 rm-1003-06 postfix/smtpd[7837]: connect from rm-1003-06.datarealm.com[65.23.129.163]
Mar 7 15:04:42 rm-1003-06 postfix/smtpd[7837]: AA131340F51: client=rm-1003-06.datarealm.com[65.23.129.163], sasl_method=LOGIN, sasl_username=simpy
Mar 7 15:04:42 rm-1003-06 postfix/cleanup[7845]: AA131340F51: message-id=1331150682.4f57bf5a305e8@www.simpg.net
Mar 7 15:04:42 rm-1003-06 postfix/qmgr[28083]: AA131340F51: from=Admin@simpg.net, size=2112, nrcpt=1 (queue active)
Mar 7 15:04:42 rm-1003-06 postfix/smtpd[7837]: disconnect from rm-1003-06.datarealm.com[65.23.129.163]
Mar 7 15:04:43 rm-1003-06 postfix/smtp[7849]: AA131340F51: to=yukseklikler@hotmail.com, relay=mx4.hotmail.com[65.54.188.126]:25, delay=0.64, delays=0.26/0.04/0.15/0.19, dsn=2.0.0, status=sent (250 1331150682.4f57bf5a305e8@www.simpg.net Queued mail for delivery)
Mar 7 15:04:43 rm-1003-06 postfix/qmgr[28083]: AA131340F51: removed
When it says “Queued mail for delivery”
When will it get delivered ?
When it say “Removed” - does that mean it has been delivered ?
Thanks for helping me understand.
BTW - I did NOT get the email at “yukseklikler@hotmail.com”
so there is still some problems …
When it says “Queued mail for delivery” When will it get delivered ? When it say “Removed” - does that mean it has been delivered ?
Yup! That means that Hotmail accepted the email for delivery.
You may want to make sure it didn’t end up in your spam folder.
-Eric
OK
The guy at rackmounted suggested this:
=================================
The only thing I could think of that might help is adding an
SPF record to your DNS server, one like this is usually all you need.
“v=spf1 a mx ~all”
======================================
Does this make sense to you ?
EDIT —
JUST noticed that all my vs have this anyway - must be standard setup by VirtalMin.
Yeah, SPF should be enabled by default.
You could try going to a service such as this one to verify that your record looks correct:
Thanks - seems to check out OK 