Mail not sending from outlook

[Adarsh]

SYSTEM INFORMATION
OS type and version	Ununtu 22.04 LTS
Virtualmin version	7.8.2

Not able to send emails using outlook, early is good but today when i try to sent email it’s not sending and when i sent email using usermin it perfectly sent from usermin and when i check the sent in outlook it showing the sent mail which i sent using usermin

Please help me on this

[ADDISON74]

if it works with other email clients (MUA), then most likely you have incorrectly configured SMTP in Outlook (host, port, ssl). If it worked yesterday but not today, then review the changes made in the last 24 hours. I have noticed from the posts that many of you do not keep a record of the changes and that is how the errors appear. I have been using Virtualmin for more than 10 years and I can say that some of the issues were also my fault.

[Adarsh]

@ADDISON74

if it works with other email clients (MUA), then most likely you have incorrectly configured SMTP in Outlook (host, port, ssl).

Yes i checked, But now it fix i do nothing
But I’m facing an issue that whatever emails that i’m sending and receiving using outlook it not showing in usermin, I don’t know why this happens
Please let me know how to fix this

[jimr1]

@Adarsh

But I’m facing an issue that whatever emails that i’m sending and receiving using outlook it not showing in usermin, I don’t know why this happens
Please let me know how to fix this

read the postfix log and check for what’s going on when you send an email. If mails do not appear in the sent folder in the usermin email client I would guess they have not been sent at all. But without log files everyone will be guessing as to what is going wrong

[Adarsh]

How to check postfix logs?

[ID10T]

@Adarsh

when i try to sent email it’s not sending

Is Outlook showing an error then?

[Adarsh]

No just pending in outbox, but its fixed by own

Can you help on this?

@Adarsh

But I’m facing an issue that whatever emails that i’m sending and receiving using outlook it not showing in usermin, I don’t know why this happens
Please let me know how to fix this

[ID10T]

@Adarsh

but its fixed by own

It eventually sent? I’m not familiar with Outlook. Does it queue prior to sending? Sounds like an Outlook setting.

If it doesn’t send, check your SMTP outgoing settings in Outlook.

The fact that you see the mailboxes as they are in Usermin means you are connecting.

[Adarsh]

Yes all mail send easily but it not showing in usermin, Which is not good

[ID10T]

You are using IMAP and not POP3?

[Adarsh]

Here is some autoconfig option for which i just add DNS record and add my email in outlook using “Other IMAP/POP Account” and it autoconfig the IMAP, SMTP

[Joe]

@Adarsh

Yes all mail send easily but it not showing in usermin

I don’t understand the problem we’re trying to solve.

The topic is “Mail not sending from Outlook”. Is that not the problem we’re trying to solve? Did the mail send? But, even though it sent to the recipient (outside of your server) it doesn’t show up in the Sent folder in Usermin? (That’s a very different problem!)

I’m guessing here, and may be guessing wrong about the problem we are trying to solve.

If mail is not sending, we must see the relevant mail.log entries, or we must see the relevant lines from journalctl for the postfix unit. For example, if you start tailing the postfix unit with journalctl -fu postfix and then try to send an email, the entries that appear at that time will be the “relevant entries” and they will tell you (and us) what went wrong. But, the postfix log only matters if mail isn’t being sent. If mail is being sent, postfix has done its job.

[Adarsh]

My server problem I restart the server now everything is fine