I disagree. I think the suggestion to delete/restore the virtual-server was a good suggestion – no, it was a GREAT suggestion.
Here was the original problem, and I quote:
“moving an email to any folder ends up in the wrong folder … when i select the new folder to move emails back they still go to wrong folder”
And when someone tried to information-gather, the response was “that’s irrelevant.”
So, I think to myself, hmm, how should I answer, how can we solve this and prevent future issues with that virtual-server?
ANSWER: “PAVE OR NUKE AND RE-CREATE OR RESTORE!”
It seemed to be the only logical suggestion when a conversation is not allowed because it’s deemed irrelevant.
I am deeply (cough) sorry for possibly causing them to have to start from scratch. I myself have actually learned many things over the years by starting from scratch. The suggestion to “restore from backup” was doubly-good because you learn how to RESTORE (something I didn’t know for a long time) or you learn to MAKE BACKUPS if you don’t have them (also something I didn’t do for a long time).
I also learned to not tinker with my server, thus allowing me to have no issues with my Virtualmin dedicated server for year now. I know some people are bothered with me saying this, but “every 5 years I lease a new server, install the latest Debian, migrate Virtualmin data from the old server, change DNS, and go 5 more years without issues.”
I think the only issue I’ve had in the last 15 years was some Dovecot config file with errors because I’ve migrated so many times. So I wrote a script that runs on startup to fix it… but other than that… nothing. With other control-panels I had to reboot every night to solve instabilities… but with Virtualmin I just reboot every 30 days. One time, after a migration, I forgot to configure the reboot and it ran for 6-7 months before I noticed. I probably didn’t need to enable “reboot every month” but I still remember “the ol’ days.” Maybe the next time I migrate I’ll stop rebooting altogether and see how long it goes for fun!
Virtualmin has made my “web-hosting life” SO MUCH EASIER than other control-panels that would eventually crash my machine. I strongly encourage people to purchase a Virtualmin PRO license or make a donation. I can’t imagine how much frustration I would be facing without the set of Virtualmin/Webmin/Usermin tools on my server.