| SYSTEM INFORMATION | |
|---|---|
| OS type and version | REQUIRED |
| Webmin version | REQUIRED |
| Virtualmin version | REQUIRED |
| Webserver version | REQUIRED |
| Related packages | SUGGESTED |
Hi
my lets encrypt was working fine and then just stopped here is my log fail constant and it stuck on auto renew how can i stop this and get my certificates running again
thank you in advance
}
2025-11-02 19:53:00,762:DEBUG:urllib3.connectionpool:https://acme-v02.api.letsencrypt.org:443 "POST /acme/new-order HTTP/1.1" 429 497
2025-11-02 19:53:00,762:DEBUG:acme.client:Received response:
HTTP 429
Server: nginx
Date: Sun, 02 Nov 2025 19:53:00 GMT
Content-Type: application/problem+json
Content-Length: 497
Connection: keep-alive
Boulder-Requester: 2583697836
Cache-Control: public, max-age=0, no-cache
Link: <https://acme-v02.api.letsencrypt.org/directory>;rel="index"
Replay-Nonce: pUutGg57RV_wxu3NALdf4PkT53Tb8_o_q-KArHr9YKeZGG2Metw
{
"type": "urn:ietf:params:acme:error:rateLimited",
"detail": "Your account is temporarily prevented from requesting certificates for 121gamers.com and possibly others. Please visit: https://portal.letsencrypt.org/sfe/v1/unpause?jwt=eyJhbGciOiJIUzI1NiJ9.eyJhdWQiOiJTRkUgVW5wYXVzZSIsImV4cCI6MTc2MzMyMjc4MCwiaWF0IjoxNzYyMTEzMTgwLCJpZGVudGlmaWVycyI6IjEyMWdhbWVycy5jb20iLCJpc3MiOiJXRkUiLCJzdWIiOiIyNTgzNjk3ODM2IiwidmVyc2lvbiI6InYxIn0.dtblj-pAQhtGrSJtHbNoJtLH-d51lwsP2fXsMCx420U",
"status": 429
}
2025-11-02 19:53:00,763:DEBUG:certbot._internal.log:Exiting abnormally:
Traceback (most recent call last):
File "/bin/letsencrypt", line 33, in <module>
sys.exit(load_entry_point('certbot==2.9.0', 'console_scripts', 'certbot')())
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/certbot/main.py", line 19, in main
return internal_main.main(cli_args)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/certbot/_internal/main.py", line 1894, in main
return config.func(config, plugins)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/certbot/_internal/main.py", line 1600, in certonly
lineage = _get_and_save_cert(le_client, config, domains, certname, lineage)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/certbot/_internal/main.py", line 143, in _get_and_save_cert
lineage = le_client.obtain_and_enroll_certificate(domains, certname)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/certbot/_internal/client.py", line 517, in obtain_and_enroll_certificate
cert, chain, key, _ = self.obtain_certificate(domains)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/certbot/_internal/client.py", line 428, in obtain_certificate
orderr = self._get_order_and_authorizations(csr.data, self.config.allow_subset_of_names)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/certbot/_internal/client.py", line 478, in _get_order_and_authorizations
orderr = self.acme.new_order(csr_pem)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/acme/client.py", line 137, in new_order
response = self._post(self.directory['newOrder'], order)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/acme/client.py", line 365, in _post
return self.net.post(*args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/acme/client.py", line 738, in post
return self._post_once(*args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/acme/client.py", line 751, in _post_once
response = self._check_response(response, content_type=content_type)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/acme/client.py", line 602, in _check_response
raise messages.Error.from_json(jobj)
acme.messages.Error: urn:ietf:params:acme:error:rateLimited :: There were too many requests of a given type :: Your account is temporarily prevented from requesting certificates for 121gamers.com and possibly others. Please visit: https://portal.letsencrypt.org/sfe/v1/unpause?jwt=eyJhbGciOiJIUzI1NiJ9.eyJhdWQiOiJTRkUgVW5wYXVzZSIsImV4cCI6MTc2MzMyMjc4MCwiaWF0IjoxNzYyMTEzMTgwLCJpZGVudGlmaWVycyI6IjEyMWdhbWVycy5jb20iLCJpc3MiOiJXRkUiLCJzdWIiOiIyNTgzNjk3ODM2IiwidmVyc2lvbiI6InYxIn0.dtblj-pAQhtGrSJtHbNoJtLH-d51lwsP2fXsMCx420U
2025-11-02 19:53:00,766:ERROR:certbot._internal.log:An unexpected error occurred:
2025-11-02 19:53:00,766:ERROR:certbot._internal.log:Your account is temporarily prevented from requesting certificates for 121gamers.com and possibly others. Please visit: https://portal.letsencrypt.org/sfe/v1/unpause?jwt=eyJhbGciOiJIUzI1NiJ9.eyJhdWQiOiJTRkUgVW5wYXVzZSIsImV4cCI6MTc2MzMyMjc4MCwiaWF0IjoxNzYyMTEzMTgwLCJpZGVudGlmaWVycyI6IjEyMWdhbWVycy5jb20iLCJpc3MiOiJXRkUiLCJzdWIiOiIyNTgzNjk3ODM2IiwidmVyc2lvbiI6InYxIn0.dtblj-pAQhtGrSJtHbNoJtLH-d51lwsP2fXsMCx420U
2025-11-02 19:53:01,852:DEBUG:certbot._internal.main:certbot version: 2.9.0
2025-11-02 19:53:01,852:DEBUG:certbot._internal.main:Location of certbot entry point: /bin/letsencrypt
2025-11-02 19:53:01,852:DEBUG:certbot._internal.main:Arguments: ['--manual', '-d', '121gamers.com', '-d', 'www.121gamers.com', '--preferred-challenges=dns', '--manual-auth-hook', '/etc/webmin/webmin/letsencrypt-dns.pl', '--manual-cleanup-hook', '/etc/webmin/webmin/letsencrypt-cleanup.pl', '--duplicate', '--force-renewal', '--non-interactive', '--agree-tos', '--config', '/tmp/.webmin/77695_3724969_5_letsencrypt.cgi', '--rsa-key-size', '2048', '--cert-name', '121gamers.com', '--no-autorenew', '--reuse-key', '--key-type', 'rsa']
2025-11-02 19:53:01,852:DEBUG:certbot._internal.main:Discovered plugins: PluginsRegistry(PluginEntryPoint#manual,PluginEntryPoint#null,PluginEntryPoint#standalone,PluginEntryPoint#webroot)
2025-11-02 19:53:01,865:DEBUG:certbot._internal.log:Root logging level set at 30
2025-11-02 19:53:01,866:DEBUG:certbot._internal.plugins.selection:Requested authenticator manual and installer None
2025-11-02 19:53:01,867:DEBUG:certbot._internal.plugins.selection:Single candidate plugin: * manual
Description: Manual configuration or run your own shell scripts
Interfaces: Authenticator, Plugin
Entry point: EntryPoint(name='manual', value='certbot._internal.plugins.manual:Authenticator', group='certbot.plugins')
Initialized: <certbot._internal.plugins.manual.Authenticator object at 0x7a900bdedf10>
Prep: True
2025-11-02 19:53:01,867:DEBUG:certbot._internal.plugins.selection:Selected authenticator <certbot._internal.plugins.manual.Authenticator object at 0x7a900bdedf10> and installer None
2025-11-02 19:53:01,867:INFO:certbot._internal.plugins.selection:Plugins selected: Authenticator manual, Installer None
2025-11-02 19:53:02,029:DEBUG:certbot._internal.main:Picked account: <Account(RegistrationResource(body=Registration(key=None, contact=(), agreement=None, status=None, terms_of_service_agreed=None, only_return_existing=None, external_account_binding=None), uri='https://acme-v02.api.letsencrypt.org/acme/acct/2583697836', new_authzr_uri=None, terms_of_service=None), a2d0a190a18033732ebc475838f79a8e, Meta(creation_dt=datetime.datetime(2025, 8, 9, 4, 26, 26, tzinfo=<UTC>), creation_host='paccione.co.uk', register_to_eff=None))>
2025-11-02 19:53:02,030:DEBUG:acme.client:Sending GET request to https://acme-v02.api.letsencrypt.org/directory.
2025-11-02 19:53:02,032:DEBUG:urllib3.connectionpool:Starting new HTTPS connection (1): acme-v02.api.letsencrypt.org:443
2025-11-02 19:53:02,556:DEBUG:urllib3.connectionpool:https://acme-v02.api.letsencrypt.org:443 "GET /directory HTTP/1.1" 200 1065
2025-11-02 19:53:02,557:DEBUG:acme.client:Received response:
HTTP 200
Server: nginx
Date: Sun, 02 Nov 2025 19:53:02 GMT
Content-Type: application/json
Content-Length: 1065
Connection: keep-alive
Cache-Control: public, max-age=0, no-cache
X-Frame-Options: DENY
Strict-Transport-Security: max-age=604800
{
"dWezubnRKLU": "https://community.letsencrypt.org/t/adding-random-entries-to-the-directory/33417",
"keyChange": "https://acme-v02.api.letsencrypt.org/acme/key-change",
"meta": {
"caaIdentities": [
"letsencrypt.org"
],
"profiles": {
"classic": "https://letsencrypt.org/docs/profiles#classic",
"shortlived": "https://letsencrypt.org/docs/profiles#shortlived (not yet generally available)",
"tlsclient": "https://letsencrypt.org/docs/profiles#tlsclient",
"tlsserver": "https://letsencrypt.org/docs/profiles#tlsserver"
},
"termsOfService": "https://letsencrypt.org/documents/LE-SA-v1.5-February-24-2025.pdf",
"website": "https://letsencrypt.org"
},
"newAccount": "https://acme-v02.api.letsencrypt.org/acme/new-acct",
"newNonce": "https://acme-v02.api.letsencrypt.org/acme/new-nonce",
"newOrder": "https://acme-v02.api.letsencrypt.org/acme/new-order",
"renewalInfo": "https://acme-v02.api.letsencrypt.org/acme/renewal-info",
"revokeCert": "https://acme-v02.api.letsencrypt.org/acme/revoke-cert"
}
2025-11-02 19:53:02,557:DEBUG:certbot._internal.display.obj:Notifying user: Requesting a certificate for 121gamers.com and www.121gamers.com
2025-11-02 19:53:03,692:DEBUG:acme.client:Requesting fresh nonce
2025-11-02 19:53:03,692:DEBUG:acme.client:Sending HEAD request to https://acme-v02.api.letsencrypt.org/acme/new-nonce.
2025-11-02 19:53:03,842:DEBUG:urllib3.connectionpool:https://acme-v02.api.letsencrypt.org:443 "HEAD /acme/new-nonce HTTP/1.1" 200 0
2025-11-02 19:53:03,842:DEBUG:acme.client:Received response:
HTTP 200
Server: nginx
Date: Sun, 02 Nov 2025 19:53:03 GMT
Connection: keep-alive
Cache-Control: public, max-age=0, no-cache
Link: <https://acme-v02.api.letsencrypt.org/directory>;rel="index"
Replay-Nonce: YicTj_5nfiisndfbIacQB8SzN17rPEJpsznbesMqOCVdscl23sI
X-Frame-Options: DENY
Strict-Transport-Security: max-age=604800
2025-11-02 19:53:03,843:DEBUG:acme.client:Storing nonce: YicTj_5nfiisndfbIacQB8SzN17rPEJpsznbesMqOCVdscl23sI
2025-11-02 19:53:03,843:DEBUG:acme.client:JWS payload:
b'{\n "identifiers": [\n {\n "type": "dns",\n "value": "121gamers.com"\n },\n {\n "type": "dns",\n "value": "www.121gamers.com"\n }\n ]\n}'
2025-11-02 19:53:03,849:DEBUG:acme.client:Sending POST request to https://acme-v02.api.letsencrypt.org/acme/new-order:
{
"protected": "eyJhbGciOiAiUlMyNTYiLCAia2lkIjogImh0dHBzOi8vYWNtZS12MDIuYXBpLmxldHNlbmNyeXB0Lm9yZy9hY21lL2FjY3QvMjU4MzY5NzgzNiIsICJub25jZSI6ICJZaWNUal81bmZpaXNuZGZiSWFjUUI4U3pOMTdyUEVKcHN6bmJlc01xT0NWZHNjbDIzc0kiLCAidXJsIjogImh0dHBzOi8vYWNtZS12MDIuYXBpLmxldHNlbmNyeXB0Lm9yZy9hY21lL25ldy1vcmRlciJ9",
"signature": "k3Us1zRlCB65cDJGUTrmbrFMgi9rCy7xRvggyMq1SLT0eS22ucbbxhCNvBK4434crfO4ue1bKnAtr2C8V6a95IEU-8m_hVmp5CXN1JMe_WKaJEG_yLzjZ0wp6U3BlK5IrUnM1cYEdExV_vE10tEs0t-H_DzGeLiji75YVwtAIbtpqEpT7X1b_bgw1aEhhzpi5gOyT9Yo6Yc-sEaDQ6cRGVcHIoPkmIoozav-fGyztYjMkzXFVu4yk0ETMsylmmwVak2APKdLs-qSA-WimRWKSw9OAXlZlJJtj_ubfomADybD88FWXA7SuP7AnEeXqb9nSqEj2-RIflDkVDO8z3DUdg",
"payload": "ewogICJpZGVudGlmaWVycyI6IFsKICAgIHsKICAgICAgInR5cGUiOiAiZG5zIiwKICAgICAgInZhbHVlIjogIjEyMWdhbWVycy5jb20iCiAgICB9LAogICAgewogICAgICAidHlwZSI6ICJkbnMiLAogICAgICAidmFsdWUiOiAid3d3LjEyMWdhbWVycy5jb20iCiAgICB9CiAgXQp9"
}
2025-11-02 19:53:04,011:DEBUG:urllib3.connectionpool:https://acme-v02.api.letsencrypt.org:443 "POST /acme/new-order HTTP/1.1" 429 497
2025-11-02 19:53:04,011:DEBUG:acme.client:Received response:
HTTP 429
Server: nginx
Date: Sun, 02 Nov 2025 19:53:03 GMT
Content-Type: application/problem+json
Content-Length: 497
Connection: keep-alive
Boulder-Requester: 2583697836
Cache-Control: public, max-age=0, no-cache
Link: <https://acme-v02.api.letsencrypt.org/directory>;rel="index"
Replay-Nonce: YicTj_5nGaMWIvplBAXYifmhakvlEdyVAxxfgp8GMqSsALh9VwI
{
"type": "urn:ietf:params:acme:error:rateLimited",
"detail": "Your account is temporarily prevented from requesting certificates for 121gamers.com and possibly others. Please visit: https://portal.letsencrypt.org/sfe/v1/unpause?jwt=eyJhbGciOiJIUzI1NiJ9.eyJhdWQiOiJTRkUgVW5wYXVzZSIsImV4cCI6MTc2MzMyMjc4MywiaWF0IjoxNzYyMTEzMTgzLCJpZGVudGlmaWVycyI6IjEyMWdhbWVycy5jb20iLCJpc3MiOiJXRkUiLCJzdWIiOiIyNTgzNjk3ODM2IiwidmVyc2lvbiI6InYxIn0.MuqVDjxCPxRUBeUcyo1MWPPprx8qxbwFc4h2rHVc7IM",
"status": 429
}
2025-11-02 19:53:04,012:DEBUG:certbot._internal.log:Exiting abnormally:
Traceback (most recent call last):
File "/bin/letsencrypt", line 33, in <module>
sys.exit(load_entry_point('certbot==2.9.0', 'console_scripts', 'certbot')())
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/certbot/main.py", line 19, in main
return internal_main.main(cli_args)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/certbot/_internal/main.py", line 1894, in main
return config.func(config, plugins)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/certbot/_internal/main.py", line 1600, in certonly
lineage = _get_and_save_cert(le_client, config, domains, certname, lineage)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/certbot/_internal/main.py", line 143, in _get_and_save_cert
lineage = le_client.obtain_and_enroll_certificate(domains, certname)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/certbot/_internal/client.py", line 517, in obtain_and_enroll_certificate
cert, chain, key, _ = self.obtain_certificate(domains)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/certbot/_internal/client.py", line 428, in obtain_certificate
orderr = self._get_order_and_authorizations(csr.data, self.config.allow_subset_of_names)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/certbot/_internal/client.py", line 478, in _get_order_and_authorizations
orderr = self.acme.new_order(csr_pem)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/acme/client.py", line 137, in new_order
response = self._post(self.directory['newOrder'], order)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/acme/client.py", line 365, in _post
return self.net.post(*args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/acme/client.py", line 738, in post
return self._post_once(*args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/acme/client.py", line 751, in _post_once
response = self._check_response(response, content_type=content_type)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/acme/client.py", line 602, in _check_response
raise messages.Error.from_json(jobj)
acme.messages.Error: urn:ietf:params:acme:error:rateLimited :: There were too many requests of a given type :: Your account is temporarily prevented from requesting certificates for 121gamers.com and possibly others. Please visit: https://portal.letsencrypt.org/sfe/v1/unpause?jwt=eyJhbGciOiJIUzI1NiJ9.eyJhdWQiOiJTRkUgVW5wYXVzZSIsImV4cCI6MTc2MzMyMjc4MywiaWF0IjoxNzYyMTEzMTgzLCJpZGVudGlmaWVycyI6IjEyMWdhbWVycy5jb20iLCJpc3MiOiJXRkUiLCJzdWIiOiIyNTgzNjk3ODM2IiwidmVyc2lvbiI6InYxIn0.MuqVDjxCPxRUBeUcyo1MWPPprx8qxbwFc4h2rHVc7IM
2025-11-02 19:53:04,015:ERROR:certbot._internal.log:An unexpected error occurred:
2025-11-02 19:53:04,015:ERROR:certbot._internal.log:Your account is temporarily prevented from requesting certificates for 121gamers.com and possibly others. Please visit: https://portal.letsencrypt.org/sfe/v1/unpause?jwt=eyJhbGciOiJIUzI1NiJ9.eyJhdWQiOiJTRkUgVW5wYXVzZSIsImV4cCI6MTc2MzMyMjc4MywiaWF0IjoxNzYyMTEzMTgzLCJpZGVudGlmaWVycyI6IjEyMWdhbWVycy5jb20iLCJpc3MiOiJXRkUiLCJzdWIiOiIyNTgzNjk3ODM2IiwidmVyc2lvbiI6InYxIn0.MuqVDjxCPxRUBeUcyo1MWPPprx8qxbwFc4h2rHVc7IM