Ftp Connection failed (operation timed out)

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1

EC2 Ubuntu 16.04.7 LTS

Steps:

  • (Edit Users) Add a website FTP access user
  • Create a user with pass
  • Try to connect to server with cyberduck (FTP SSL)
  • Authenticates and spins on “Listing directory”

Eventually: Connection failed. Operation timed out. The connection attempt was rejected.

proftpd.log shows:

FTP session opened
USER myuser@domain: Login successful.
FTP session closed

Root user works as desired but I’d rather not use that much less spread those credentials around.

2

Check the ProFTPd logs for clues. Make sure you’re using the correct username (from Mail and FTP Users page).

3

I would try the sftp protocol not the ftp-ssl or ftps with cyberduck.

4

16.04 was end of life last month. It is no longer supported. You really need to upgrade.

I also had issues with FTP once. I don’t typically use it. I just started switching the protocols until one worked as @stuckinthehouse suggests. I think I wound up just using the regular FTP selection and it worked.

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5

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