Failed to contact licence server : HTTP/1.1 503 Service Unavailable

SYSTEM INFORMATION
OS type and version Debian 12
Webmin version 7.20.2 Pro
Virtualmin version 2.202
Webserver version Apache something
Related packages SUGGESTED

Keep getting this error randomly lately. 3 times already.
A problem was detected with your Virtualmin license :
Failed to contact licence server : HTTP/1.1 503 Service Unavailable A renewal can be purchased at Virtualmin Shop

image

If I click Re-check license status, the error is cleared.
To me it looks like a problem on the remote server.

Anyone else seeing this?

Has this error gone away yet, if not maybe ask Joe for help to check.

I assume you have not made any changes with your firewall recently.

Still pops up from time to time.
No change in firewall.
The response is from the remote server. My firewall could only block it, not reply with 503.

@Joe or @Ilia Could you please check the license server for @inteq as there’s a possible issue with it. They’re getting connection issues - 503 Service Unavailable error as a response from it.

More likely to be an error on the OP’s server as no one else has reported the issue.

@jimr1 The user inteq is stating its coming in response from the remote server. The user wouldn’t only have to alter their firewall to have this issue. This status code as part of a response can only come from the remote computer not your computer.

They are saying that this is occurring on an intermittent basis, from the remote server. This error occurs if the remote server is overwhelmed or has maintenance occurring on it.

The HTTP status code 503 error occurs when the remote server from your device can be contacted, but is unable to service (handle) your request.

503 Service Unavailable - HTTP | MDN (mozilla.org)

Hello,

I just did! It works just fine for me!

It’s happening for @inteq intermittently, so given the 503 Service Unavailable error from HTTP response by the server. It must be when the server’s getting overwhelmed with requests, anything in the logs about it being overwhelmed by requests?

There’s a bug we haven’t fixed yet that could be causing this issue. I don’t have access to the server yet to confirm, but Joe should know the details.

I did not see the error in the last 3 days.
Hopefully the issue was fixed.

@jimr1 no comment m8