ERROR 500 | 104(Connection reset by peer + Premature end of script headers | Magento

Virtualmin
1

I’m trying to figure out why I am getting an error 500 message after about 7 minutes of execution time on my magento website when generating a google sitemap.

Here are the only clues I have from the error logs:

[Sat Dec 14 11:18:43 2013] [warn] [client MYIP] (104)Connection reset by peer: mod_fcgid: error reading data from FastCGI server, referer: https://www.mysite.com/index.php/admin/sitemap/index/
[Sat Dec 14 11:18:43 2013] [error] [client MYIP] Premature end of script headers: index.php, referer: https://www.mysite.com/index.php/admin/sitemap/index/

I cannot find any entries in php.ini for any timeout values related to mod_fcgid.

Any help or guidance would be greatly appreciated,

Thanks,
SR

2

Howdy,

Do you still see the same problem if you change the PHP Execution Mode to CGI? You can do that in System Settings -> Website Options.

-Eric

3

Hi Eric,

Okay I did that, now I received:

“The gateway did not receive a timely response from the upstream server or application.” (Error 504)

It actually took much less time to generate that error on CGI vs FastCGI.

Thanks for your help,

SR

4

Howdy,

Hmm, is that error showing up in your browser, or in the Apache logs?

That almost sounds like another component is involved and generating that error, such as a proxy…

-Eric

5

Hi Eric,

Yes that error was in the apache log for the virtual server.

I ended up finding a module that replaces the original magento sitemap and that seems to have given me an acceptable work around.

Thanks Eric!

SR