One of my client email addresses on a virtual server is getting the following in Usermin…
Message contents This message has no body contents.
If one selects the “view raw message” option, then all of the contents in the body are visible.
Other users on the same virtual server dont appear to be having any problems with emails from the same source.
I sent the email from another account on the same virtual server for this domain (my account). Other users in this domain have no problems seeing the email, and also, other emails sent from other sources outside are displaying fine…its just this one email for this one virtual server recipient that is playing up right now…it seems intermittent. The person who uses this email did complain to me that he has had this happen on a number of occasions before. He has now reverted to not accessing email via Usermin.
What might be causing this? How do i problem solve it?
I have also checked a couple of other emails accounts on the same domain on my virtualmin server…same problem. Had a couple of complaints about it, fortunately, i have got most people to use their own email client app…so they dont goto usermin much. However, its a bit embarrasing when they do and find this.
It’s apparently configurable (Usermin and the Read Mail module default to only showing plain text). I know it’s weird. I guess it’s a legacy decision that never got changed. See the ticket I linked for more.