Email received but sender receiving bounce message

Virtualmin
1

I have suddenly started having email issues.

I am receiving emails but the sender is also getting a message:

This is the mail system at host vbg1.vm.xyz.co.uk.

I’m sorry to have to inform you that your message could not
be delivered to one or more recipients. It’s attached below.

For further assistance, please send mail to

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

               The mail system

name.myurl@vbg1.vm.xyz.co.uk (expanded from
name@myurl.com): Command died with status 2:
“/usr/bin/procmail-wrapper -o -a $DOMAIN -d $LOGNAME”

Final-Recipient: rfc822; name.myurl@vbg1.vm.xyz.co.uk
Original-Recipient: rfc822;name@myurl.com
Action: failed
Status: 5.3.0
Diagnostic-Code: x-unix; unknown mail system error 2

---------- Forwarded message ----------
From: sender name sender@gmail.com
To: name name@myurl.com
Cc:
Date: Tue, 20 Nov 2012 23:18:52 +0000
Subject: test 10

I think this may have coincided with adding a new site to the server and pointing a new URL at it but it now all the sites that were previous fine are also having the issue.

the maillog looks like this:

Nov 20 16:39:41 vbg1 postfix/smtp[3342]: connect to advertise-bz.cn[59.175.145.101]: Connection timed out (port 25) Nov 20 16:39:41 vbg1 postfix/smtp[3342]: 7BC11A26AB: to=, relay=none, delay=271437, delays=271414/0.62/22/0, dsn=4.4.1, status=deferred (connect to advertise-bz.cn[59.175.145.101]: Connection timed out) Nov 20 16:40:42 vbg1 postfix/smtpd[3674]: connect from mail-bk0-f46.google.com[209.85.214.46] Nov 20 16:40:42 vbg1 postfix/smtpd[3674]: 6A160A26A9: client=mail-bk0-f46.google.com[209.85.214.46] Nov 20 16:40:42 vbg1 postfix/cleanup[3679]: 6A160A26A9: message-id= Nov 20 16:40:42 vbg1 postfix/qmgr[3335]: 6A160A26A9: from=, size=1993, nrcpt=1 (queue active) Nov 20 16:40:43 vbg1 postfix/local[3680]: 6A160A26A9: to=, orig_to=, relay=local, delay=0.76, delays=0.17/0.32/0/0.27, dsn=5.3.0, status=bounced (Command died with status 2: "/usr/bin/procmail-wrapper -o -a $DOMAIN -d $LOGNAME") Nov 20 16:40:43 vbg1 postfix/cleanup[3679]: 143FEA26BE: message-id=<20121120164043.143FEA26BE@vbg1.vm.xyz.co.uk> Nov 20 16:40:43 vbg1 postfix/qmgr[3335]: 143FEA26BE: from=<>, size=3973, nrcpt=1 (queue active) Nov 20 16:40:43 vbg1 postfix/bounce[3687]: 6A160A26A9: sender non-delivery notification: 143FEA26BE Nov 20 16:40:43 vbg1 postfix/qmgr[3335]: 6A160A26A9: removed Nov 20 16:40:43 vbg1 postfix/smtp[3342]: 143FEA26BE: to=, relay=gmail-smtp-in.l.google.com[173.194.66.26]:25, delay=0.38, delays=0/0/0.16/0.21, dsn=2.0.0, status=sent (250 2.0.0 OK 1353429644 r78si3509592wen.118) Nov 20 16:40:43 vbg1 postfix/qmgr[3335]: 143FEA26BE: removed

the procmail.log looks like this:

Failed to run /virtual-server/lookup-domain.pl : No such file or directory at /etc/webmin/virtual-server/lookup-domain.pl line 18. procmail: Program failure (2) of "/etc/webmin/virtual-server/lookup-domain.pl" From sender@gmail.com Wed Nov 21 09:21:12 2012 Subject: test mail Folder: /home/myurl/homes/name/Maildir/new/1353489672.7678 422531 Time:1353489672 From:sender@gmail.com To:name@myurlcom User:name.myurl Size:422592 Dest:/home/myurl/homes/name/Maildir/new/1353489672.7678_0.vbg1.vm.xyz.co.uk Mode:None

Let me know if anyone needs anything else.

Any help would be appreciated, its starting to drive me nuts!

thanks

DP

2

Howdy,

Hmm, is that issue happening for all accounts? Or just one?

I think the issue comes down to this error:

Failed to run /virtual-server/lookup-domain.pl : No such file or directory at /etc/webmin/virtual-server/lookup-domain.pl line 18.

That’s an unusual issue though, I’m not sure what might have caused that to start.

How to troubleshoot that depends on if it’s just for one user, or for all of them. Let us know and then we can work from there :slight_smile:

-Eric

3

It is happening for all mail accounts across all URL’s.

thanks

4
root@vbg1:/root# cat /etc/webmin/virtual-server/lookup-domain.pl #!/usr/bin/perl delete($ENV{'IFS'}); delete($ENV{'CDPATH'}); delete($ENV{'ENV'}); delete($ENV{'BASH_ENV'}); $ENV{'PATH'} = '/bin:/usr/bin'; $< = $>; $( = $); open(CONF, "/etc/webmin/miniserv.conf"); while() { $root = $1 if (/^root=(.*)/); } close(CONF); $ENV{'PERLLIB'} = "$root"; $ENV{'WEBMIN_CONFIG'} = "/etc/webmin"; $ENV{'WEBMIN_VAR'} = "/var/webmin"; chdir("$root/virtual-server"); exec("$root/virtual-server/lookup-domain.pl", @ARGV) || die "Failed to run $root/virtual-server/lookup-domain.pl : $!"; root@vbg1:/root# cat /virtual-server/lookup-domain.pl cat: /virtual-server/lookup-domain.pl: No such file or directory
5

Sorry to bump this…

Has anyone got any ideas on this. I still havent got to the bottom of it.

thanks

DP