You should really show your actual config, we cannot help otherwise.
How do I check the actual Unix username?
I created the user in virtualmin under edit users and it made an email only account. Don’t know much further about how this plays in with a Unix username.
Which config do you want me to present you with? Postfix main.cf? Something else?
Happy to present it and I’ll just redact the domain.
The outputs of the following commands would help:
postconf -n
cat /etc/hostname
grep kyle /etc/postfix/virtual
journalctl -u postfix
Please make sure that you do this right, so it wouldn’t change the actual domain level.
Also, cat /etc/aliases and cat /etc/passwd | grep kyle outputs would be needed.
postconf -n
alias_database = hash:/etc/aliases
alias_maps = hash:/etc/aliases
allow_percent_hack = no
append_dot_mydomain = no
biff = no
broken_sasl_auth_clients = yes
compatibility_level = 2
home_mailbox = Maildir/
inet_protocols = all
mailbox_command = /usr/bin/procmail-wrapper -o -a $DOMAIN -d $LOGNAME
mailbox_size_limit = 0
message_size_limit = 25000000
milter_default_action = accept
mydomain = domain.net.au
myhostname = domain.net.au
mynetworks = 127.0.0.0/8 [::ffff:127.0.0.0]/104 [::1]/128
mynetworks_style = subnet
myorigin = /etc/mailname
non_smtpd_milters = inet:localhost:8891
readme_directory = no
recipient_delimiter = +
resolve_dequoted_address = no
sender_bcc_maps = hash:/etc/postfix/bcc
sender_dependent_default_transport_maps = hash:/etc/postfix/dependent
smtp_dns_support_level = dnssec
smtp_host_lookup = dns
smtp_tls_CApath = /etc/ssl/certs
smtp_tls_security_level = dane
smtp_tls_session_cache_database = btree:${data_directory}/smtp_scache
smtpd_banner = $myhostname ESMTP $mail_name (Ubuntu)
smtpd_milters = inet:localhost:8891
smtpd_recipient_restrictions = permit_mynetworks permit_sasl_authenticated reject_unauth_destination
smtpd_relay_restrictions = permit_mynetworks permit_sasl_authenticated defer_unauth_destination
smtpd_sasl_auth_enable = yes
smtpd_tls_CAfile = /etc/postfix/postfix.ca.pem
smtpd_tls_cert_file = /etc/postfix/postfix.cert.pem
smtpd_tls_key_file = /etc/postfix/postfix.key.pem
smtpd_tls_mandatory_protocols = !SSLv2, !SSLv3, !TLSv1, !TLSv1.1
smtpd_tls_security_level = may
tls_server_sni_maps = hash:/etc/postfix/sni_map
virtual_alias_maps = hash:/etc/postfix/virtual
cat /etc/hostname
domain.net.au
grep kyle /etc/postfix/virtual
journalctl -u postfix
These entries just repeat. I guess from when I made changes and reloaded postfix…Nothing else other than these entries.
cat /etc/aliases
cat /etc/passwd | grep kyle
Replace the line in the comment above with the following line in /etc/postfix/main.cf file:
mydestination = $myhostname, localhost.domain.net.au, localhost
Delete that user in Virtualmin / Edit Users: Mail and FTP Users page.
Disable creation of extra Unix user for Postfix (an extra user with the dash) user in Virtualmin configuration. Later make sure that Webmin / Servers ⇾ Postfix Mail Server: Address Rewriting and Masquerading and option Prevent use of @ in mailbox names? is set to No.
And finally, recreate kyle user using Virtualmin / Edit Users: Mail and FTP Users page.
Also, I would like to point out that you need to make sure that the domain for which you’re sending and receiving mail with, cannot be used as a hostname, i.e. in mydestination, like domain.net.au.
You should use a separate TLD name for the hostname, e.g. host.domain.net.au.
Thanks for the reply.
I have performed everything you have suggested and it still does the same thing.
I made sure to reload the postfix configuration and restart postfix after making the changes to the main.cf. I’ve also made sure to replace “domain” in the mydestination line with the actual domain name.
Prevent use of @ in mailbox names? is set to No .
I deleted and recreated the user, and also tried with a brand new user, issue is the same.
This doesn’t work:
But this does work to forward to kyle@domain.net.au
I have a DNS MX entry of mail.domain.net.au. Perhaps there is where things are going wrong for the postfix config? However when I tried to use mail.domain.net.au in the mydestination line, suddenly I was not able to receive any emails at all. I was then getting user unknown in virtual alias table errors bounced back.
Is the target system also has Prevent use of @ in mailbox names? is set to No?
When you get bounced mail, does it mentioned the remote (target) host or something else?
What exactly is placed to /etc/aliases on the system where forward should happen? Does the kyle record actually exist in /etc/postfix/virtual file? What is the output of hostnamectl --static command?
I’m starting to remember that we had a bug in Virtualmin 7.7 release. As I have tried it with all the most recent code applied, it works for me as expected.
The target system… It’s the same server.
I’m wanting to forward bookings@domain.net.au to kyle@domain.net.au, same domain, same server. It works as per above only when I specify the address to forward to as kyle-domain.net.au instead of kyle@domain.net.au
Yes, kyle@domain.net.au exists in /etc/postfix/virtual.
The output of /etc/alises was posted in my last response. hostnamectl --static is: domain.net.au
Here is the full source of the email that gets bounced back (with actual domain and ip redacted):
test
To send this message again, click here.
Mail Delivery System <MAILER-DAEMON@domain.net.au>
You
This is the mail system at host domain.net.au.
I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to postmaster.
If you do so, please include this problem report. You can
delete your own text from the attached returned message.
The mail system
<kyle@domain.net.au> (expanded from <bookings@domain.net.au>): unknown
user: "kyle"
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I'm sorry to have to inform you that your message could not
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For further assistance, please send mail to postmaster.
If you do so, please include this problem report. You can
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The mail system
<kyle@domain.net.au> (expanded from <bookings@domain.net.au>): unknown
user: "kyle"
--C72751C1997.1694405829/domain.net.au
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Original-Recipient: rfc822;bookings@domain.net.au
Action: failed
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From: Kyle GP <kylexxxxxxx@outlook.com>
To: "bookings@domain.net.au" <bookings@domain.net.au>
Subject: tet
Thread-Topic: tet
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Date: Mon, 11 Sep 2023 04:17:04 +0000
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--C72751C1997.1694405829/domain.net.au--
Got it!
I’m wanting to forward bookings@domain.net.au to kyle@domain.net.au, same domain, same server.
Oh, I see the problem now. If it’s the same server, then kyle@domain.net.au should be \kyle\@domain.net.au in /etc/aliases file.
After editing /etc/aliases manually you’d need to run postalias /etc/aliases command.
This issue will be fixed in the next upcoming Virtualmin 7.8 release.
Okay thanks I’ll give that a try and report back.
Any idea why Roundcube webmail isn’t letting me log in when I create a new user now, but it will log in with existing users I created before we troubleshooted this other issue?
Hmm I tested on same server and had no issue, is this a OS issue?
Is the server hostname the same as the domain your users are in (and that you’re sending mail to)?
Thanks, setting it to \kyle@domain.net.au works. Good to know a bugfix is coming.
Disabling virtuser_file in roundcube also solved the login issues, thanks.
Yes, domain.net.au is the same as the server hostname and the domain the users are in.
That’s a mistake.
From the download page (and similar advice is in the docs):
“If your system does not have a fully qualified hostname, the script will ask you to provide one. The name of the system can be anything you want, but it must be fully qualified and should not match a name you’ll be hosting mail for. For example, if you have domain virtualmin.com you might name the server srv1.virtualmin.com or ns1.virtualmin.com. What name you choose is unimportant, but it must be fully qualified, it must not match a domain you’ll be managing in Virtualmin, and it must resolve, for several mail operations to work correctly.”
Ilia’s offering reasonable suggestions for working around this problem, but it’s better to just not cause the problem: Don’t name your server the same name as a name you’ll be hosting virtual mail and websites for.
And, @Ilia , unless I’m misunderstanding what’s happening here, I don’t think we should “fix” it. This is a misconfiguration, not a bug.