howdy
migrating sites from cPanel and running into a weird problem with not being able to login to pop or imap with a mail client. double-checked that the password for the user was correct (explicitly re-set it in virtualmin), but it fails and times out.
some lines from /var/log/mail.log:
Jun 26 10:26:21 hosting100 dovecot: auth: Debug: pam(pms@lilswervy.com,71.61.201.159,<+QthzMsbdfhHPcmf>): Performing passdb lookup
Jun 26 10:26:21 hosting100 dovecot: auth-worker(3940): Debug: Loading modules from directory: /usr/lib/dovecot/modules/auth
Jun 26 10:26:21 hosting100 dovecot: auth-worker(3940): Debug: Module loaded: /usr/lib/dovecot/modules/auth/lib20_auth_var_expand_crypt.so
Jun 26 10:26:21 hosting100 dovecot: auth-worker(3940): Debug: conn unix:auth-worker (pid=3939,uid=118): Server accepted connection (fd=13)
Jun 26 10:26:21 hosting100 dovecot: auth-worker(3940): Debug: conn unix:auth-worker (pid=3939,uid=118): Sending version handshake
Jun 26 10:26:21 hosting100 dovecot: auth-worker(3940): Debug: conn unix:auth-worker (pid=3939,uid=118): auth-worker<1>: Handling PASSV request
Jun 26 10:26:21 hosting100 dovecot: auth-worker(3940): Debug: conn unix:auth-worker (pid=3939,uid=118): auth-worker<1>: pam(pms@lilswervy.com,71.61.201.159,<+QthzMsbdfhHPcmf>): Performing passdb lookup
Jun 26 10:26:21 hosting100 dovecot: auth-worker(3940): Debug: conn unix:auth-worker (pid=3939,uid=118): auth-worker<1>: pam(pms@lilswervy.com,71.61.201.159,<+QthzMsbdfhHPcmf>): lookup service=dovecot
Jun 26 10:26:55 hosting100 dovecot: auth: Error: auth-worker: Aborted PASSV request for pms@lilswervy.com: Worker process died unexpectedly
Jun 26 10:26:55 hosting100 dovecot: auth: Debug: pam(pms@lilswervy.com,71.61.201.159,<+QthzMsbdfhHPcmf>): Finished passdb lookup
Jun 26 10:26:55 hosting100 dovecot: auth: Debug: auth(pms@lilswervy.com,71.61.201.159,<+QthzMsbdfhHPcmf>): Auth request finished
Jun 26 10:26:55 hosting100 dovecot: auth-worker(3940): Fatal: master: service(auth-worker): child 3940 killed with signal 11 (core dumped)
Jun 26 10:26:55 hosting100 dovecot: auth-worker(3945): Debug: Loading modules from directory: /usr/lib/dovecot/modules/auth
Jun 26 10:26:55 hosting100 dovecot: auth-worker(3945): Debug: Module loaded: /usr/lib/dovecot/modules/auth/lib20_auth_var_expand_crypt.so
Jun 26 10:26:55 hosting100 dovecot: auth-worker(3945): Debug: conn unix:auth-worker (pid=3939,uid=118): Server accepted connection (fd=13)
Jun 26 10:26:55 hosting100 dovecot: auth-worker(3945): Debug: conn unix:auth-worker (pid=3939,uid=118): Sending version handshake
Jun 26 10:26:57 hosting100 dovecot: auth: Debug: client passdb out: FAIL#0111#011user=pms@lilswervy.com#011code=temp_fail
Jun 26 10:26:57 hosting100 dovecot: auth: Debug: client in: AUTH#0112#011PLAIN#011service=pop3#011secured=tls#011session=+QthzMsbdfhHPcmf#011lip=69.46.21.218#011rip=71.61.201.159#011lport=995#011rport= 63605#011local_name=mail.lilswervy.com
i’ve been banging my head on this and feel like i am missing something basic somewhere.
Its been a long time since I had an error like this but if I remember correctly that is either a config error in dovecot configuration or you are using a plugin from a different version of dovecot. How did you install virtualmin? I hope on a clean install and using the install script
I’m wondering if something has be used from migration that shouldn’t have, tbf I have never used cpanel so am unsure exactly what settings are transfered
Are you sure it’s a clean os ? Some providers do try to ‘help you out’ by adding stuff to their deployment images that may not be required or configures stuff in a different way. For example my provider adds tmux to their default deployment image, which does not affect other services
Who supplied the OS? Not sure how my installs works fine and yours doesn’t unless the source OS is different.
Before running script use the package manager to confirm no dovecot install is all I can suggest.
I would make a new top-level virtual server with a subdomain from any domain I owned or had control of to test and see if it acts any differently. Just to see if the transfers and settings are creating any of the problems.
