| SYSTEM INFORMATION | |
|---|---|
| OS type and version | Ubuntu Linux 22.04.2 |
| Webmin version | Webmin version 2.021 |
| Virtualmin version | Virtualmin version 7.7 |
| Related packages | SUGGESTED |
| Hi, after I add a domain and creat a user for email was working fine, suddenly the domain is not mapping in the server IP. | |
| I asked at the namecheap and they said the DNS conf. is fine with them. | |
| can you help me please? | |
| Thanks |
- Are you using a fixed IP or a dynamic IP?
- What do you mean by ‘not mapping’? If namecheap is doing the DNS then it is on them. DNS turns the name into the IP address.
- Does it fail at your server?
If this is a public site then you can share the domain name here. It isn’t a security threat. You can delete it after the problem is resolved anyhow if you want.
There are simple utilities in Linux to trace this is you can find a web site to do it.
Hi Mate,
Thanks for your help.
- Yes i am using a fixed IP.
- I make all the steps at namecheap in the right way and namecheap is confirmed thats the Glue binding is done in the right way.
- first was working right and suddenly stoped, this happens for some domains but not in one time.
Thanks again
Can you provide a domain that ‘doesn’t map’? If you don’t want to post it here, then you can send it to me in a private message. There simply isn’t enough information provided here to go further.
As you explain it:
This is a DNS issue. That’s what DNS does. You may be describing it wrong. That’s why we need at least a domain name to check from the outside to see if it is properly pointed at the server.
Maybe it is correctly mapped to the server but the domain is not working on the server. But, this is all guess work without more information.
You have right Mate, i will pm you the domain name.
thanks again for your support.
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