DKIM not working.. but it is installed and configured

[TheMidnighter]

SYSTEM INFORMATION
OS type and version	Ubuntu 22.04
Webmin version	cannot locate, but newest
Virtualmin version	cannot locate, but newest
Related packages	SUGGESTED

hi team,
I have most things up and running successfully. However when I try to send an email I get a rejection notice in the logs from Google saying DKIM and SPF failed… I do have dkim enabled and I confirmed that “opendkim is already the newest version (2.11.0~beta2-6).”

I also can confirm the domain I am sending email from is listed as a domain signed for.

Any advice on what more I could check?

Thank you so much for your help

[ID10T]

Your records may need time to update. This is DNS based. Are you hosting your own DNS or is it at your registrars?

DKIM Checker and Lookup Tool tools | EasyDMARC

[TheMidnighter]

I am hosting my own DNS. I do not believe my registrar (NameCheap) allows me to manage DNS with them.

If it is DNS based that would make sense, if I remember correctly it can take up to 72 hours to update…
I’ll try again in a couple of days

[li9-hst_web-services]

Very good this thread. I was trying to enable DKIM to appear in the email of the hosted websites, when I send it and I see that the configuration is incorrect.
The weird thing is that when I use the tests https://easydmarc.com/tools/dkim-lookup or https://mxtoolbox.com/ they return the information - everything is OK.
I noticed that the text generation has several blocks in quotation marks, which creates a problem in the configuration.
This was because I tried to generate one in the DNS record with the newly created text.

[TheMidnighter]

I experienced that too, where each tool I used reported DKIM / SPF installed properly… but google still rejected me.

[stefan1959]

If testing reports ok it should work, I never had a issue. Does the bounce say it DKIM? Normally it would be a PTR or DMARC error.

[verne]

I have had great success making Google happy with just a SPF entry in DNS, your mileage may vary

[li9-hst_web-services]

I did a detailed check on all the steps and corrected what was not correct. It is now working normally.

[stefan1959]

gmail should show you what’s working, just use Show Original

You should see three Passes