cPanel domanins migrated don't work after some time

Help! (Home for newbies)
1
SYSTEM INFORMATION
OS type and version Debian 12
Virtualmin version 7.30.8

After 1 week after migrating some cpanel domains to webmin stop working.

All the migrated domains stoped working and it seems to be a dns problem.

All the domains report dns loop detected on mxtoolbox.

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Help!!

2

Is 49.x.x.x where they DNS is located?

3

yes … and when i try the domain i receive that the host was not found on the virtualmin server …

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4

Well, I can dig ns1 and ns2:

;; ANSWER SECTION:
ns1.275.ro.             300     IN      A       49.13.197.12

;; ANSWER SECTION:
ns2.275.ro.             300     IN      A       49.13.197.120
5

Yes i know the ns1 and ns2 can be dig and have the same ip(ip of the virtualmin).
Here is the dns file for the domain globalmoney.ro

; cPanel first:110.0.23 (update_time):1742124882 Cpanel::ZoneFile::VERSION:1.3 hostname:nvme101.namebox.ro latest:124.0.30
; Zone file for globalmoney.ro
$TTL 3600
globalmoney.ro.	IN	SOA	ns1.275.ro. root.ns1.275.ro. (
			2025042812
			3600
			1800
			1209600
			86400 )
globalmoney.ro.	3600s	IN	NS	ns1.275.ro.
globalmoney.ro.	3600s	IN	NS	ns2.275.ro.
globalmoney.ro.	3600s	IN	A	49.13.197.120
globalmoney.ro.	14400	IN	MX	0 globalmoney.ro.
mail.globalmoney.ro.	14400	IN	CNAME	globalmoney.ro.
www.globalmoney.ro.	14400	IN	CNAME	globalmoney.ro.
ftp.globalmoney.ro.	14400	IN	A	49.13.197.120
globalmoney.ro.	14400	IN	TXT	"v=spf1 a:globalmoney.ro ip4:49.13.197.120 +mx +a +ip4:148.251.240.113 ?all"
localhost.globalmoney.ro.	IN	A	127.0.0.1
webmail.globalmoney.ro.	IN	A	49.13.197.120

This problem is for all the domains that was migrated from cpanel to virtualmin. The virtual domains that was new created work just fine.

6

Did bind stop on your machine?

7

No, the bind work, the dns work for all the domains that are manualy created. The dns don’t to work for all the domains that was migrated from cpanel 1 week ago.

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8

Hmm… Earlier this command failed.
dig @ns2.275.ro ns2.275.ro
but doing it by address worked. Now it works. Ping is now resolving an address.
mit@~:ping ns2.275.ro PING ns2.275.ro (49.13.197.120) 56(84) bytes of data.
Not sure if my local arp cache got populated?

9

Idk how to debug further … and what is the cause that the dns stoped resolving …

10

I found that in logs:
zone globalmoney.ro/IN: loading from master file /var/lib/bind/globalmoney.ro.hosts failed: permission denied
maybe this command will repair the dns for all the domains?

sudo chown -R bind:bind /var/lib/bind/
sudo find /var/lib/bind/ -type f -exec chmod 644 {} \;
1 Like
11

I resolved for all the domains with this:

sudo chown root:bind /var/lib/bind/*.hosts
sudo chmod 664 /var/lib/bind/*.hosts
1 Like
12

I wondered why your zone files said ‘cPanel’. Knowing nothing about the Virtualmin migration script I puzzled at, but didn’t question, the cPanel reference in the zone file screen shot. I take it you manually copied them over? Asking to clarify if this was an error in the script.

13

The migration was made with the virtualmin tool from a full backup from cPanel.

14

@Ilia Any idea why the script didn’t work out of the box here?

15

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