Backup - no download link

suther · February 26, 2025, 1:01pm

SYSTEM INFORMATION
OS type and version	Ubuntu Linux 22.04.5
Webmin version	2.105
Usermin version	2.005
Virtualmin version	7.8.2
Theme version	21.09.5
Package updates	1 package update is available

I want to create a backup for 2 of my virtualservers Virtualmin > Backup and Restore.

But following issues happen:

I’ve used the “download-link” option, but there isn’t any link shown after Backup finished, just this page:

image911×1111 91.5 KB
Virtualmin > Backup and Restore > Backup logs are empty
Virtualmin > Backup and Restore > Running Backups show “No virtualmin backups are currently running”
Virtualmin > Backup and Restore > Scheduled Backups show: “No scheduled backups have been created yet.”
/tmp/.webmin just contain:

image700×104 19.2 KB

That’s it! Any Idea why backup not work at all, and how to figure out where the issue might be? Are there logs to check for this?

jimr1 · February 26, 2025, 1:19pm

it appears to work for me

suther · February 26, 2025, 1:19pm

@jimr1 Ok, first thing is solved.
The UI is a bit confusing to me… you just need to mark the entries in the left area and must not move it left over!!

Then I got a download link in the next screen… BUT the file only contain virtualmin_config files, and not any data of the virtualservers at all. Isn’t this backup-section to “also” backup the whole data of the Virtualserver?

In the Account-Plan of those two Virtualservers, the Ability to Backup is activated:

jimr1 · February 26, 2025, 1:34pm

in the downloaded archive are you not seeing something like this ?

blocked out is the domain name, but each file contains what I would expect

suther · February 26, 2025, 2:21pm

@jimr1
Nothing like that. Above in the Screenshot is the whole virtualmin-backup.tar.gz file shown.
Maybe do I miss to tick some checkboxes or radiobuttons?

jimr1 · February 26, 2025, 2:23pm

are you sure you added the domains then ?I didn’t understand the comment

As I have to move them over else they are not backed up

suther · February 26, 2025, 2:28pm

To be honest… the Dialog is a bit confusing to me.

1st try

First I’ve ticked the Radio-Button “Only selected…”, select the both domains and move them over to the right side:

But this seems to be wrong as this don’t create any backup-file at all.

2nd try

Then I’ve ticket the Radio-Button “Only selected…”, select the both domains and DON’T move them over to the right side - keep them just marked on left side.

The result was as shown… just a tar.gz File with virtualmin files inside.

jimr1 · February 26, 2025, 2:30pm

Oh OK I move the domains to the right and that works for me as you can see from the screen shot of the downloaded archive

suther · February 26, 2025, 2:36pm

What do you select on the radio-buttons? Also the “Only selected…”?

But I’ll give it a try again now and see what happend.

Yep, like before.
Just see this output, with no Link at all:

suther · February 27, 2025, 10:37am

@jimr1 wasn’t there a way for the “customer” to create backups for his virtualserver via the UI at his own?

jimr1 · February 27, 2025, 11:16am

If you give them permission to the module yes they can
virtualmin->domain->manage virtual server->edit owner limits

suther · February 27, 2025, 11:28am

I don’t find manage virtual server, could you please show me a sceenshot of it?
Backups are activated in my plan for those users.

jimr1 · February 27, 2025, 11:36am

here you go

suther · February 27, 2025, 11:40am

I wonder why it don’t look the same at my server (logged in as root):

Do you also have this versions?


Webmin version	2.105
Virtualmin version	7.8.2
Usermin version	2.005

stefan1959 · February 27, 2025, 12:39pm

thats a bit confusing, I don’t know that version.

mine

SYSTEM INFORMATION
OS type and version	Rocky Linux 9.5
Usermin version	2.102
Virtualmin version	7.30.4 Pro
Theme version	21.20.7
Apache version	2.4.62
Package updates	All installed packages are up to date

This may show how far behind you are

the versions are a bit confusing.

jimr1 · February 27, 2025, 1:34pm

I would update to a newer version of virtualmin/webmin running older version may lead to problems

suther · February 27, 2025, 2:08pm

It should be the recent version I have… at the virtualmin webpage I see same Versions in the Screenshot:

Might it be, that the Pro-Version No. and the GPL ones differ?

I don’t remember how I’ve installed Webmin / Virtualmin at this Server. Might it be that it was via apt, and the repositories of Ubuntu Linux 22.04.5 are outdated?

addendum

Ah, I see now. Didn’t was aware, that Webmin/Virtualmin don’t upgrade OS for new LTS Versions, but just minor and major updates inside current LTS.

So I think, I need to upgrade the OS to a newer LTS version and will see if there are new versions of Virtualmin and Webmin in their repositories?!?

jimr1 · February 27, 2025, 2:32pm

You maybe on an older set of repositories perhaps download the script to update to the newer repositories ( i cannot remember where this is located) but there will be posts on here that cover that. Ubuntu 22.04 can handle the new repositories

suther · February 27, 2025, 2:36pm

@Joe can you give a hint about how to check, find and fix possibly incorrect repository URLs?

jimr1 · February 27, 2025, 2:45pm

I did the search look at setup-repos | Virtualmin — Open Source Web Hosting Control Panel