Are /home/virtualmin-autoreply and /home/domain on different filesystems? Virtualmin doesn’t actually copy that file over - instead, it uses a hard link. However, hard links don’t work across filesystems…
I looked into this further, and was able to re-produce it - it is actually a bug introduced in Virtualmin 3.48. I’ll see if we can get a 3.48-3 minor release out to fix it, as autoreponders are a pretty important feature.
The work-around till then is to make the /home/domain directory world-readable, or to create the hard link manually.
I set up my first auto reply today and found this error happening to me, too. I made the /home/domain directory world readable but that did not fix the problem. The auto-response email is bouncing back saying the file doesn’t exist, when it actually does.
My virtualmin is 3.48.gpl on CentOS Linux 5 (64bit)
Well I did that and it worked once. And then I had to make a change to the alias (changed the address it forwards to), and Virtualmin deleted the autoreply txt file and now no longer makes a new one for this alias.
Call me crazy, but autoreplies should be a no-brainer feature that doesn’t require workaround hacks to get it to work. Please fix this bug.
You should upgrade to version 3.49, in which this version is fixed. The command :
yum install wbm-virtual-server
should do this for you.
Autoreplies would be a no-brainer if Virtualmin made home directories readable to all other users on the system. But because it makes them only readable by each domain’s owner and users, the mail server (Postfix) doesn’t have permissions to read autoreply message files in the domain’s home directory! So some trickness with a hard link from /var/virtualmin-autoreply is needed to resolve this problem.
When I send a test message to the account with the autoreply set up, the account receives the message but no autoreply is sent out.
I checked the following:
The autoreply line from the /etc/aliases file : There is no autoreply line in /etc/aliases
The output of ls -l run on the file under /var/virtualmin-autoreply specified at the end of that line : no such file or directory exists
The error message from your mail server which appears in /var/log/maillog : no message regarding autoreplay at all. The email comes in and is delivered to command: /usr/bin/procmail-wrapper -o -a $DOMAIN -d $LOGNAME. That is it. No errors at all that I can see.
It sounds like the autoreply isn’t set up at all … at least not at the Virtualmin level.
Was this done in Virtualmin (on the Edit Mailbox page), or in Usermin on port 20000? If it was the latter, the config file that controls the autoreply will be in the .procmailrc file under the mailbox user’s home directory.
The autoreply was setup in the Usermin Webmail at port 20000. There was no initial need to set it up during the Email user creation in the Virtualmin section.
I have been trying to find where to setup an autoreply in Virtualmin after a user is created, but could not find it. I could only find the autoreply in the Filter and Forward section of the Usermin interface.
I just noticed in the Filter and Forward section of Usermin that there is a message at the top of the page:
Warning - The system is configured to not process user-defined mail filters. Any filters defined below are unlikely to work.
Could this be why the autoreply is not working? If so, how would I enable user-defined mail filters for specific users?
OK, I deleted the test email user account/mailbox in Virtualmin (port 10000) and re-created it.
This time I used the Email Forwarding settings section to create an autoreply with a start and end date of today.
I then sent a test message to the newly recreated account and lo and behold, I received an autoreply back.
I checked the /etc/aliases file and there is now an autoreply line. I checked the /var directory and there is now a virtualmin-autoreply directory with XXXXXX-autoreply-username.domain.txt file there. There is also a ‘autoreply-username.domain.txt’ file in the domain home directory.
As I received the autoreply in response to my test message I assume that there are no error messages in /var/log/maillog, but I checked anyway and I found a successful ‘delivered to command: /etc/webmin/virtual-server/autoreply.pl’ line, so everything seems good there.
My problem now is: How do I disable the autoreply feature after it is no longer needed?
I cannot find any place in Virtualmin that will turn off an autoreply. Nor can I find anything in the Usermin webmail interface to turn off autoreply.
Aside for manually editing the /etc/aliases file and removing the pertinent autoreply line, there does not seem to be any interface for managing the autoreply feature once it has been started.
Also, how do I change the autoreply message for the next time I need to use autoreply?
