Weirdo issue with Wordpress install!

Virtualmin
1

Hi

Does someone encounter the same weirdo issue with new Wordpress installation done by Virtualmin ? It’s 2 customers I create a new website in Virtualmin and then install WP using Web apps feature in Virtualmin.
Installation goes fine and wordpress works but when I want to install or update a plugin it fails stating it doesn’t have write access in upgrade folder. I double checked both accounts with other accounts with wordpress and rights are all good and similar.
I can’t find anything in Apache or PHP logs.
Someone else has seen that problem before ?

Webmin: 2.402
Virtualmin: 7.30.8 Pro
Debian 12
Wordpress: 6.8.3

Thanks

Vincèn

2

I have had this issue recently with a WordPress installation done by softaculous. I was having several plugins saying they could not write to disk.

My provider said he corrected the owner and file permissions.

If you login to wordpress and got to Tools --> Site Health is it giving any warnings about not being able to write files.

I have Divi and Wordfence installed which also give this information.

3

Yeah it states that it can’t write in the wp-content/upgrade directory but I already checked and it has the proper permissions (based on other WP running on that same Virtualmin servers). I have added the option in wp-config define('FS_METHOD', 'direct'); but no changes.
I’m quite lost here as I have a bunch of other WP installed in virtual hosts in that virtualmin server and never had such problem :frowning:

4

In Virtualmin, you could change the folder, archive permissions in Virtualmin > Limits and Validation > Validate Virtual Servers > Fix Permissions.

5

I’ll give it a try but I don’t think it’ll fix anytihng as WP has been installed by Virtualmin so it’s supposed to have proper rights and I have already checked folders of the WP and they have the proper owner and rights !

6

when i looked at mine, everything showed as 755 and 644 but still WordPress could not write.

I also have an issue with the PHP function ob_flush() could not execute.

As soon as the guy comes in at my provider (on holiday) i have asked he tell me what he did.

7

And the user of these files is the same one who owns the virtual server?

8

yep as it has been installed automatically using Web apps feature in Virtualmin and checked in the system, everything good for that (it’s in a sub server whose main virtual server is also hosting a wp that has no issue at all !

I found out the issue is linked with PHP in FCGI mode. Once switched the virtual web server in FPM mode, no more problem at all :wink:

Vincèn

9

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