vtigercrm script isue with utf-8

I’ve run the vtigercrm install script in VMPro current and in subsequent configuration I’m getting a message that the collation order in mysql needs to be utf-8. But it looks like the order is already utf-8. Is this a known issue?



What is the exact error that you’re receiving? And where do you see that error (in a browser, in the logs, etc)?


in a config screen titled vtiger crm version 5

Unable to connect to database Server. Invalid mySQL Connection Parameters specified


in database configuration box

Database Type mysql
Database Name vtigercrm540
Database UTF-8 Support Not Enabled

and a link to more information which shows:

error 404: not found, and a url that seems as if it should be pointing to a .pdf


Disregard the UTF message and correct your server settings. I had the same issue. Change server to localhost and all worked fine.