I am having trouble using external clients to recieve e-mail from the virtual hosts on my VirtualMin server.
I have postfix and dovecot both set up and running, so I created a new user e-mail account and began testing.
I am able to send, recieve and view e-mails from within Virtualmin’s “Read User E-mail” module. I am able to recieve e-mails from outside sources (like hotmail/yahoo/etc), internal sources (other virtual domains) and able to check these mails via virtualmin.
However, I am unable to use Outlook or Thunderbird to access e-mails via pop3 or IMAP.
I AM able to connect. A password dialog pops up when I tried to connect via Outlook, and when I entered the correct pop up, it would dissapear without errors. However, no e-mail would be downloaded. I know there are ~10-15 e-mails on the server, but I didn’t download any of them.
I then tried to use IMAP for retrieving the e-mails. I still recieved no emails. However, when I went to check it again in Virtualmin, I saw that 4 new IMAP directories had been added. Here is the directory structure in Virtualmin’s Read E-mail module:
/home/mail/virtualuser.mydomain.tld – the inbox that hold the 10 or so e-mails that have been succesfully delivered to this address
/home/mydomain/homes/virtualuser/mail/inbox
/home/mydomain/homes/virtualuser/mail/Junk Email
/home/mydomain/homes/virtualuser/mail/.subscriptions
/home/mydomain/homes/virtualuser/mail/Trash
These last four directories only appeared after I tried to IMAP in using Outlook.
My theory is that I am not able to get messages because when I pop/imap in, the client looks in the for the second folder and my e-mails are actually stored in the first folder above.
How do I fix this situation?