Micro Center is primarily a brick-and-mortar company. They don’t ship a lot of their products even within the U.S. They want people in their stores.
That’s a pleasant-enough thing, though, because their stores are a geek’s playground. They have everything even remotely related to computers in stock, including legacy stuff that no one uses anymore. The Westbury, New York store may as well have been my second home when I owned my tech support and consulting company downstate in the NYC Metro area.
What I like about them now, living two hours from the Yonkers store, is that their online ordering / store pickup system doesn’t send a ready-for-pickup notice until the order really is ready for pickup. That means everything has been pulled from the shelves and is physically waiting for me at the pickup counter. It eliminates the possibility of making the long trip for nothing.
Here’s a funny story. I was in the Westbury store one day and had my own company’s ID card pinned to my shirt because it was a work day. Another customer thought I worked there and asked me for help. I wound up selling them quite a respectable system. Once I closed the deal, I sent the customer to an actual employee so he could get his commission on the sale.
The manager, Tom, had been watching the whole time and was quite amused. He called me aside when I handed off the customer, took me to the office, and gave me a gift card. I forget how much it was for, but it was a nice gesture.
Richard