| SYSTEM INFORMATION | |
|---|---|
| OS type and version | Ubuntu 20.04.6 LTS |
| Webmin version | 2.021 |
| Virtualmin version | 7.7 |
Just attempted to log in to this box today and get the page of doom " This site can’t be reached"
same using http://IP:10000 or https:domain.com:10000 or https://IP:10000
The VS appears to be running ok as I get mail and the website at https://domain.com is working (as are 2 other VS on this box)
Just done a ss -ltn and port 10000 is open
You may have been blocked yourself.
In what way? I have done nothing on this box since last week. Everything seems to be working I just cannot access Virtualmin through the usual port 10000.
Can you access via ssh ? Which is the choice i would use to find out what has gone wrong. Ssh may give an error when it connects if it fails. My providor offers a kvm login when all else fails, does your provider offer anything like that
Are you accessing from a Linux box?
traceroute -p 10000 yourdomain.com
It is helpful to have a copy of the output from this command in your notes from when you don’t have a problem for comparison. Mostly to see the providers infrastructure and last hops.
no access via ssh.
Got me there via the world london-amsterdam-toronto (30 hops max)
Not quite but they do grant an emergency access (which worked) so I’m guessing a reboot is an obvious option.
and checking the state of network before the reboot to workout why you lost connectivity. I did have this happen when I added a second IP to a Ubuntu server via the webmin interface …
No such change here.
I checked the logs (the obvious ones) and other than some crazy activity on one of the VS (not too unusual - other than timing) everything was running as usual. As I mentioned the websites were operational + email ok in both directions. Just the locked out of :10000
I impatiently did a reboot (thanks to the provider’s “Recovery Console”
and that appeared to resolve it - still would like to know what took it down. I was wondering if it was some silent process / cron job that may have gone wrong. but why only this box? nothing out of the ordinary on here - the only system job was a backup and that seemed to have completed.
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