Spam work in all virtual server.. except one!

SYSTEM INFORMATION
OS type and version Ubuntu Linux 22.04.3
Webmin version 2.101
Usermin version 2.001
Virtualmin version 7.8.2
Theme version 21.07
Package updates All installed packages are up to date

i have a couple of virtualmin servers with 30 virtual servers and work fine, but one of this wont work antispam system,
in te heather never appears

Return-Path: dxxxxxxes@mxxxxx.xxxxxxx.tld
X-Spam-Checker-Version: SpamAssassin 3.4.6 (2021-04-09) on mXXXXX.XXXXXXX.tld
X-Spam-Level: *
X-Spam-Status: No, score=1.2 required=3.0 tests=DKIM_INVALID,DKIM_SIGNED, HEADER_FROM_DIFFERENT_DOMAINS,HTML_MESSAGE,HTML_MIME_NO_HTML_TAG, MIME_HTML_ONLY,NO_RELAYS,T_SCC_BODY_TEXT_LINE,URIBL_BLOCKED autolearn=no autolearn_force=no version=3.4.6

why?
i check spam setting in uder data and it is enabled, like the other!

This email was checked. It just evaded the filters. Nothing’s perfect. :frowning:

yes , this is a sample of RIGHT virtual server mail
the wrong says:

Return-Path: news@veturis.com
X-Original-To: info@vxxxxxxxxx.es
Delivered-To: info@xxxxxxxxxxx.es@xxxx.xxxxxxxxx.es
Authentication-Results: xxxxxx.xxxxxxxxxxx.es; dkim=pass (2048-bit key; unprotected) header.d=veturis.com header.i=@veturis.com header.a=rsa-sha256 header.s=ALT3 header.b=Pnhg4Yrj; dkim-atps=neutral
Received: from smtpmail1.veturis.com (smtpmail1.veturis.com [37.46.89.45]) by xxxxxx.dxxxxxxxxx.es (Postfix) with ESMTPS id 1481C340474 for info@viajesturisticos.es; Thu, 2 Nov 2023 14:55:29 +0100 (CET)
Received:
DKIM-Signature: v=1; a=rsa-sha256; c=simple/simple; d=veturis.com; s=ALT3; t=1698933328; bh=uUzZB1HSMICDvPV7lfZFcaStKTd01qid9E1B/Qm3Z2g=; h=Date:To:From:Subject; b=Pnhg4YrjM8J8WJjj69+eo+6Tq3zq2HYphsWj0UVyd0KHHgEsZJfwMqf+QMbif4D5k Ze/WG/Nu/6RJEz+JEh5LpxhbDNhYdXGlasT4dVGRMXHvhG17kuxCOcy1yY7owZrXJI xoBdKzgRy1Nvqd6A64WHiBHAOsvWptYv4crdHjnQAxp3fWmpT6lODJLXAQcq93U7qa JyChmGfHBjJt+zCL+g5nZdOqeVugZI0hzzZu0Wd0V1ltU+olmbZHHu3fUBzCWrRYmk Z/9hGe1lSxF6PN//rkEnikjcQy9xHaZj7a1YJ+mT4BL1BjMV3+nDyQewJ8XpCJ/0j9 IkNwxoitcz6+w==
Date: Thu, 2 Nov 2023 14:55:28 +0100
To: info@cccccxxxxx.es
From: Veturis news@veturis.com
Subject: Especial Lunas de Miel
Message-ID: 91633fdb959de60c97e0b0fd3f22e74e@veturis.com
Content-Type: multipart/alternative; boundary=b1_91633fdb959de60c97e0b0fd3f22e74e
Content-Transfer-Encoding: 8bit

I had this problem at one point. SA has a size limit to emails it will check. It is set kind of low. 512k? I’m sure this is to save resources. I know I had to bump up the size to 1M at one point because spammers have learned to pad their spam to get it past the 512k limit to bypass filtering.

Is it ticked here?

It looks like it is. just that the “spam” does not qualify as spam. (the score is too low)

did you check the mail log at the point that the email was delivered ? This will give you more insight into what’s going on rather than looking at email headers

good idea, but it isnt a global problem. is a problem of one unique virtual server!!!

yes its enabled in all virtual server

yes, but why only this virtual server dont show X-Spam-Checker-Version: SpamAssassin 3.4.6 (2021-04-09) on mXXXXX.XXXXXXX.tld in header?

could you extend info about your answer , i dont understand you

Have you tried disabling then re-enabling. It may reset the settings.

i tried, no changes
i continue to watch the problem, and i determinate when i use spamassasin this problematic virtual server wont check spam, but in the rest of the virtual server work perfect. if i swap to spamc, it works!, does anybody know if the size of the mailbox has relation with the process of spamassasin? i ask because the mailbox is huge!

Mailbox size shouldn’t matter, how big is huge? I use the standalone and checked mail with 5gig and working fine.

size is 15 gigs

That is HUGE! @ID10T has already pointed out above the inadequacies of SA.
Perhaps that is also why spamc appears to work.

I still think it (or part of it - 512k?) is being checked and not triggering as spam. → the score says so. It is not in learning mode so repeated hits are not increasing the score.

If the configuration is identical for all servers then I cannot see how one server shows as an exception to the others unless the spam being received is different.

yes , all of them use default config
this is the reason for suspect about mailbox size, because i dont find any diference. more i create other email adress, ( new and empty, but , part of the same virtual server) and it has the same behavior. any idea? i tried to “sell” a process of backup and clean process of the mailbox to my customer, but i afraid that this solution dont solve the problem and finally i became in a donkey ( for my customer)

Did you try @ID10T suggestion?

Are you absolutely certain this email IS spam? (what happens to it if you forward it on to a server that is “working”)

dificult to know. really my customer is a Travel Agency, and this is the reason for a high volumen of received mails, they receive a lot of comercial campaign of mail, spam, and more. but my customer says that before to move to my server ( before in ionos) he receive more spam , and actually there are only a couple per week

Sometimes spam can be difficult to define. One person’s idea of spam can be totally different from another’s. I get 100’s per week. mostly trying to sell things I don’t want or videos, podcasts and the like I have no interest in. Surely your client can cope with “a couple” per week while they can be analysed to identify a trigger word/phrase/identity to train SA.

You said it works with spamc, so why not keep it as that?