1 or 2 days still feels too short. Not enough time to move money around or whatever someone might need to do. I picked 5 when I enabled it previously, which felt wrong for monthly, but just right for annual renewals. It gives enough time to transfer funds or pay down a credit card. 1 or 2 days does not.
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Alright, we could set the period for annual licenses to 5 daysābut that feels a bit disconnected. Money these days is usually transferred in a flash from your checking to your savings accountāmaybe 3 days would be a better balanced value?
Some users might want this for monthly renewals too, and in that case, 5 days would be too much. Not sure if we can do something like 5 for annual and 2 for monthly.
Weāve talked about this. That isnāt how it works in the US. Almost nothing in banking happens āin a flashā in the US. It takes three business days for money to transfer from my investment account to my bank, a payment from my bank to pay my credit card (offered by the same bank!) balance takes a business day. PayPal balance transfer takes a couple of business days.
What possible benefit could there be for customers to have this be such a tight window? I donāt understand why youāre so opposed to notifications about renewals!?
Iām clearly not against renewal notifications, considering how much time and effort I spent making them configurable. Iām just pointing out that I donāt recall any service sending a reminder 5 or 7 days before a renewal.
From my perspective, if I add money to the account 5 days before the renewal, thereās a good chance itāll be gone by thenāspent by family on food, books, taxi, or something else. And with the number of subscriptions we all have, Iāll most probably forget about it anyway within next 5 days, and the payment will still fail anyway.
For me, a one-day (overnight) notification before the annual subscription renewal is ideal. I deposit the money in the evening, and by the morning, itās all taken care of (charged by the service). Thereās nothing to remember, worry about, or keep track of. Whereas five days just feels too disconnected. If thatās the norm in the US, fair enoughābut nothing Iāve used has ever worked that slowly, and apparently this is the reason why Iām confused. It is also one of the reasons why Iām trying to make it flexible, as Iām sure it will cause a lot of inconvenience for users from other countries.
Honestly, now I think the only real solution is to make the number of days configurable. Users should be able to choose what works best for them and will likely want to set different values for annual and monthly renewals anyway.
I will take another look at it tomorrow.
Or just make it 5 days. No one in this thread has argued for shorter.
This reflects just 1% of the most engaged users and doesnāt represent the rest. We shouldnāt base broad conclusions on this alone. Iām pretty sure we need to do it right so it works well for everyone.
at the risk of you biting my head off ā¦ make the period of time (number of days) be configurable by the user, separately for monthly and annual 
another example, not sure its in the thread already ā timing issues across a weekend, or a longer holiday weekend (3 days long or more)
on another planet (some country) maybe but not here. and some folk get vacations (I do tend to use a diary for such things and not have to rely on internet things so my vote is with 5 days)
Yes, this is what Iām currently working onā¦
Smart thought, but I have a feeling this would be way too complex to implementāIād rather not bother with it.
You donāt need to be on another planetāespecially living in the USāto open a Wise account in minutes, link it to PayPal, move money instantly within Wise from current to savings, and get a virtual bank card you can use in stores (including Virtualmin shop) right away. Transfers from PayPal to Wise also take just seconds (with a $2 fee for speed, which is fine for larger amounts).
Also, as far as I know, in the US you have the option to get a VISA or Mastercard linked to your PayPal account and use it in stores directly. We donāt have that!
Not in the US as often as I used to be
do not have either PayPal or Visa and no AmEx since I retired
(credit cards are just fine as long as they can be paid off easily - transfer funds - bank cash - receive timely income from creditors/customers/clients)
Iām making it optional to allow setting the reminder email up to 9 days before the renewal date. Personally, Iād go with 1āyou might prefer 9, Shoulders goes with 7, and Joe would enjoy a 5-day window.
Ā© Inspired by @Jamieās option wonderland and the sacred unspoken doctrineāgive people options until they stop asking! 
This has been implemented! You can find it under āMy Account ā Subscriptions ā Subscriptionā page.
The small dotted lines underneath the number of days is not very obvious, I had to use this video to find how to change.
Is there something you can do here? maybe change the number to a traditional drop down?
thanks
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I believe itās great the way it is! Itās clear and easy to spot. And, just showing a plain number without the underline wouldnāt stand out as muchābut with this underline, itās actually quite visible and obvious.
i meant a standard dropdownbox with an arrow next to it. these are quite obvous.
perhaps put the dotted underline in a blue would make the contrast better.
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to me, a small dotted line is NOT obvious that its clickable or means anything, just my two cents 
@Ilia loves to invent his own visual language, but itās almost always a bad idea. Sometimes (almost always) doing the obvious thing that everyone else does is the right thing.
Since the very beginning of the internet, underlined text has always meant āclick meā, clearly showing itās interactiveāIām genuinely puzzled by the confusion.
Itās not just my own visual language, itās a universal standard that clearly signals action.
For me, a typical link from back in the day consisted of a word that was underlined with a solid line, both the line and the word would be the same colour and usually blue, but irrelevant of the colour it would be distinct, possibly high contrast. The line would not be thin.
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Dotted line is not the same as underlined, in the traditional HTML link underline sense.
And, this is a dropdown menu. Nobody uses a dotted line or an underline to mean āthis is a menuā. At least not that I can ever recall seeing. This seems to be your invention.
Iāve seen dotted underline used to denote āyou can hover for help textā or āyou can click for a help popupā. I donāt think thatās standard, but Iāve seen it. I donāt believe Iāve ever seen dotted line for āthis is a menuā.
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