Purchased Upgrade - but no license key received - please help?

We purchased a renewal and an upgrade but we have yet to receive an activation code. We’ve sent email to the support address. Please help. Thank you.

Date Order # Status Products Total
09/21/2012 6622 Completed 3 $300.00
09/21/2012 6620 Completed 1 $164.00
09/22/2011 5119 Completed 1 $199.00

There’s a support request for this issue here:

https://www.virtualmin.com/node/23523