# Permissions

**URL:** <https://forum.virtualmin.com/t/permissions/51332>\
**Category:** Virtualmin Hosting Offers\
**Created:** [June 12, 2015, 11:08pm UTC](https://forum.virtualmin.com/t/permissions/51332 "2015-06-12T23:08:37Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Datamac](https://cdn.forum.virtualmin.com/letter_avatar_proxy/v4/letter/d/839c29/32.png) [@Datamac](https://forum.virtualmin.com/u/Datamac)\
**Post date:** [June 12, 2015, 11:08pm UTC](https://forum.virtualmin.com/t/permissions/51332/1 "2015-06-12T23:08:37Z")

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I am having difficulty with a user not being able to connect via ftp. When creating the user now, after deleting and re-creating the user I now get the following error message: Failed to save mailbox : Missing or invalid home directory — Do I need to manually remove any directories associated with the user to have success in creating the user account? Also, I have looked around everywhere, so I think, for a way to grant more permissions to the user. This particular user will be the site Web Admin.

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**Author:** ![system](https://cdn.forum.virtualmin.com/uploads/default/original/2X/c/cd96d761e326db4b2bef94886a639109bd7a8e76.svg) [@system](https://forum.virtualmin.com/u/system)\
**Post date:** [April 30, 2020, 6:17am UTC](https://forum.virtualmin.com/t/permissions/51332/2 "2020-04-30T06:17:07Z")

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Closed on April 30, 2020, 6:17am UTC