Paid support US$125 hasn't responded in 2 weeks

Virtualmin
1

Hello, I’m trying to find support, for support to provide support. Any chance of a refund of US$125?

2

You paid to who? Virtualmin or some 3rd party?

3

Howdy – if you plan to purchase any paid support from Virtualmin, you would want to open up a support request from us prior to purchasing the support.

We’d need to go over whether we’re able to help you first.

Feel free to open up a support request, and let us know what you need a hand with so we can discuss it.

Also note that a refund is no problem if that’s the route you wish to go.

Thanks!

-Eric

4

Yes, I paid via this website.

5

First, Virtualmin doesn’t set the phpMyAdmin permissions to load domain/phpmyadmin. Error: Forbidden.

6

You’re posting in the Forums here… what you’d want to do to see if we can assist, and utilize your support, is to open up a support request.

To do that, click the “Support” link at the top of the page, and then click the “Issue Tracker” button.

7

Can’t lodge the issue tracker…error: There are no entities matching “Forbidden. You don’t have permission to access /phpmyadmin on this server.”

8

Hmm, that’s a pretty unusual error there… do you receive that same error when accessing it directly with this URL:

https://www.virtualmin.com/project/issues/user#overlay=node/add/project-issue

9

Thanks, but same error.

10

Just lodged issue Test Forbidden You don’t have permission to access /phpmyadmin on this server.

Details aren’t correct, but was impossible to lodge the issue without irrelevant data.
Issue remains with phpmyadmin not loading in browser.