There doesn’t appear to be a support ticket system, or any way to contact the staff via the Contact Page any longer. I can’t even send a PM yet. So, I guess I’ll post this here.
I have been running one seat of Virtualmin since last November and it works great. I just purchased a second license, for an Ubuntu 20.04 VPS account and the installation fails. Below is the tail of the log entries. Any ideas? Thanks.
Updating apt metadata [ERROR] Failed with error: 100 [ ✘ ] [ERROR] Something went wrong. Exiting. [ERROR] The last few log entries were: Hit:2 http://archive.ubuntu.com/ubuntu focal InRelease Get:3 http://archive.ubuntu.com/ubuntu focal-updates InRelease [114 kB] Err:4 http://software.virtualmin.com/vm/6/apt virtualmin-focal InRelease 401 Unauthorized [IP: 184.108.40.206 80] Get:5 http://archive.ubuntu.com/ubuntu focal-backports InRelease [101 kB] Err:6 http://software.virtualmin.com/vm/6/apt virtualmin-universal InRelease 401 Unauthorized [IP: 220.127.116.11 80] Reading package lists... E: Failed to fetch http://5596944:cT1OuHHx7S@software.virtualmin.com/vm/6/apt/dists/virtualmin-focal/InRelease 401 Unauthorized [IP: 18.104.22.168 80] E: The repository 'http://software.virtualmin.com/vm/6/apt virtualmin-focal InRelease' is not signed. E: Failed to fetch http://5596944:cT1OuHHx7S@software.virtualmin.com/vm/6/apt/dists/virtualmin-universal/InRelease 401 Unauthorized [IP: 22.214.171.124 80] E: The repository 'http://software.virtualmin.com/vm/6/apt virtualmin-universal InRelease' is not signed. Updating apt metadata: [2021-07-12 22:32:44 UTC] [ERROR] Failed with error: 100