Mail get queued up due to disk quota problems??

Help! (Home for newbies)
1

Hi All

I am totally Newbie to VirtualMin and Webmin but I am doing the best to search forums and Google before posting.
But I have a problem here I can’t figure out.

I have installed a CentOS 5.6 server 64 bit and installed VirtualMin with WebMin on a 100GB disk.
I have setup 5 sites and they have been working great until now (only one month), when one of our customers told us that mail suddenly doesn’t work any more.
I looked into the maillog and I can see the following errors

May 25 13:14:16 glolinweb001 postfix/cleanup[15971]: warning: mail_queue_enter: create file incoming/46671.15971: Disk quota exceeded
May 25 13:14:26 glolinweb001 postfix/cleanup[15971]: warning: mail_queue_enter: create file incoming/47729.15971: Disk quota exceeded
May 25 13:14:36 glolinweb001 postfix/cleanup[15971]: warning: mail_queue_enter: create file incoming/49779.15971: Disk quota exceeded
May 25 13:14:46 glolinweb001 postfix/cleanup[15971]: warning: mail_queue_enter: create file incoming/51771.15971: Disk quota exceeded

I can’t see any quota errors in the system information page, but somehow there is not enough space to send mails??
We are using a mail relay server which have been setup in the “General Options” under “Postfix Mail Server” in the entry “Send outgoing mail via host”.

Looking forward for any help regarding the above error.

Best Regards
Tim Nielsen
Denmark

2

It sounds like the disk quota for that particular user may have been reached.

You may want to go into Edit Mail and FTP Users for the domain in question to see the quota usage for all the email accounts. From there, you can modify the quota for any users who have reached their limit.

-Eric

3

Hi Eric

We don’t have mail’s setup for the specific sites on the VirtualMin server.
Only web and FTP have been activated and when I look in the quota area no one have filled out their quotes at all.

There is no visible quote issue when using the interface.

And no one can send mails anymore, even sites which have 1Tb but only uses 10Mb.
So it sounds more to me that it is a temporary area for the postfix program been filled up??

I think it is really strange!?

Looking forward to hear from you.

Tim

4

What output do you receive if you run this command:

repquota /

It looks like something thinks it’s over quota, the above command should help determine what exactly that is :slight_smile:

-Eric

5

Hi Eric

I think so to :confused:

Here is the output

*** Report for user quotas on device /dev/mapper/VolGroup00-LogVol00
Block grace time: 7days; Inode grace time: 7days
Block limits File limits
User used soft hard grace used soft hard grace

root ± 3594156 1048576 1048576 none 103909 0 0
daemon – 20 0 0 3 0 0
lp – 16 0 0 2 0 0
news – 7336 0 0 187 0 0
uucp – 168 0 0 1 0 0
ftp – 8 0 0 1 0 0
nobody – 12 0 0 3 0 0
apache – 32 0 0 19 0 0
rpc – 4 0 0 1 0 0
smmsp – 8 0 0 1 0 0
webalizer – 32 0 0 4 0 0
dovecot – 8 0 0 1 0 0
squid – 16 0 0 2 0 0
rpcuser – 36 0 0 5 0 0
named – 68 0 0 9 0 0
avahi – 12 0 0 3 0 0
mailman – 108 0 0 22 0 0
postfix – 4408 0 0 334 0 0
mysql – 28320 0 0 616 0 0
postgres – 29444 0 0 372 0 0
clamav – 33628 0 0 5 0 0
glolinweb001 – 15096 0 0 912 0 0
vilever – 46584 512000 512000 3908 0 0
bsl – 169824 512000 512000 12079 0 0
seatainersagency – 75256 512000 512000 10503 0 0
seatainers – 199496 512000 512000 18995 0 0
seatainersatlantic – 74736 512000 512000 10417 0 0
slangerup-ck – 25272 512000 512000 2016 0 0
sailxtremeshop – 387508 768000 768000 18743 0 0
lydemann – 57564 512000 512000 4837 0 0
karlslundedagskole – 44968 768000 768000 6320 0 0
infonet – 7188 512000 512000 125 0 0

I don’t know if you can read it though??

Tim

6

Hmm, it looks like a quota is setup for your root user.

That’s probably not something you’d want :slight_smile:

My suggestion would be to go into Webmin -> System -> Disk Quotas, search for the user “root”, and then set root’s quota to unlimited.

-Eric

7

Strange, I haven’t set any quota for the root account, that’s kind of strange.
And I agree that it is not something I want :slight_smile:

I found the user and I have changed the quota to unlimited.

I better check our other test environment if it has the same “strange” limitation.
If it has, I may have forced the quota to the whole system on a mistake.

I just checked it, and yes same 1Gb quota, I better watch my changes in the future… :confused:
Do I have to restart the system to get it working “correctly” again or may I have wrecked it now when there has been a quota enforced on the root user??

Looking forward to hear from you.

Best Regards
Tim Nielsen

8

You shouldn’t need to restart… try typing:

repquota / | grep root

The 2nd and 3rd column should now show “0” if it’s in there correctly.

-Eric

9

Hi Eric

Here is the output

root – 3594252 0 0 103911 0 0

I just checked the /var/log/maillog and it still says that the quote have been reached :confused:

May 26 15:10:38 glolinweb001 postfix/cleanup[4027]: warning: mail_queue_enter: create file incoming/807995.4027: Disk quota exceeded
May 26 15:10:48 glolinweb001 postfix/cleanup[4027]: warning: mail_queue_enter: create file incoming/809823.4027: Disk quota exceeded
May 26 15:10:50 glolinweb001 postfix/qmgr[4576]: fatal: qmgr_move: rename 061338981DA from active to incoming: Disk quota exceeded
May 26 15:10:51 glolinweb001 postfix/master[3996]: warning: process /usr/libexec/postfix/qmgr pid 4576 exit status 1
May 26 15:10:51 glolinweb001 postfix/master[3996]: warning: /usr/libexec/postfix/qmgr: bad command startup – throttling
May 26 15:10:58 glolinweb001 postfix/cleanup[4027]: warning: mail_queue_enter: create file incoming/811401.4027: Disk quota exceeded

Thx for your help so far :slight_smile:

Looking forward to hear from you.

Best Regards Tim Nielsen

10

Hi Eric

I tried to reboot the server, still the same issue :frowning:
Do you think it has crashed the root because of the quote??

Tim

11

What output do you get if you run the command “mount”?

-Eric

12

Hi Eric

Here is the output of the command

/dev/mapper/VolGroup00-LogVol00 on / type ext3 (rw,grpquota,usrquota)
proc on /proc type proc (rw)
sysfs on /sys type sysfs (rw)
devpts on /dev/pts type devpts (rw,gid=5,mode=620)
/dev/sda1 on /boot type ext3 (rw)
tmpfs on /dev/shm type tmpfs (rw)
none on /proc/sys/fs/binfmt_misc type binfmt_misc (rw)
sunrpc on /var/lib/nfs/rpc_pipefs type rpc_pipefs (rw)

Maybe I need to install a new server and move everything to that one??

Looking forward to hear from you.

Best Regards Tim Nielsen

13

I don’t see anything unusual in your mount output.

One thing you may want to try is to go into Limits and Validation -> Check Disk Quotas, and have it run a check.

After that’s done, what is the output of “repquota /” again?

-Eric

14

Hi Eric

Here is the output

*** Report for user quotas on device /dev/mapper/VolGroup00-LogVol00
Block grace time: 7days; Inode grace time: 7days
Block limits File limits
User used soft hard grace used soft hard grace

root – 3595596 0 0 103960 0 0
daemon – 20 0 0 3 0 0
lp – 16 0 0 2 0 0
news – 7336 0 0 187 0 0
uucp – 168 0 0 1 0 0
ftp – 8 0 0 1 0 0
nobody – 12 0 0 3 0 0
apache – 32 0 0 14 0 0
rpc – 4 0 0 1 0 0
smmsp – 8 0 0 1 0 0
webalizer – 32 0 0 4 0 0
dovecot – 8 0 0 1 0 0
squid – 16 0 0 2 0 0
rpcuser – 36 0 0 5 0 0
named – 68 0 0 9 0 0
avahi – 12 0 0 3 0 0
mailman – 112 0 0 22 0 0
postfix – 4620 0 0 391 0 0
mysql – 28320 0 0 616 0 0
postgres – 29444 0 0 372 0 0
clamav – 33632 0 0 5 0 0
glolinweb001 – 15324 0 0 913 0 0
vilever – 46548 512000 512000 3899 0 0
bsl – 170440 512000 512000 12078 0 0
seatainersagency – 75804 512000 512000 10503 0 0
seatainers – 201992 512000 512000 18993 0 0
seatainersatlantic – 76292 512000 512000 10422 0 0
slangerup-ck – 25312 512000 512000 2014 0 0
sailxtremeshop – 386936 768000 768000 18249 0 0
lydemann – 57620 512000 512000 4854 0 0
karlslundedagskole – 45076 768000 768000 6320 0 0
infonet – 8616 512000 512000 128 0 0

Best Regards

Tim

15

Hi Eric

Hmmm, it just sent 5 mails out here at 5:54 PM DK time somehow, I don’t know how…
But there is still 406 mails in the queue.

Tim

16

Hi Eric

Look at this

May 26 18:21:07 glolinweb001 postfix/qmgr[19952]: fatal: qmgr_move: rename 5769B8981AF from active to incoming: Disk quota exceeded
May 26 18:21:08 glolinweb001 postfix/master[3996]: warning: process /usr/libexec/postfix/qmgr pid 19952 exit status 1
May 26 18:21:08 glolinweb001 postfix/master[3996]: warning: /usr/libexec/postfix/qmgr: bad command startup – throttling
May 26 18:22:08 glolinweb001 postfix/qmgr[20002]: fatal: qmgr_move: rename 5769B8981AF from active to incoming: Disk quota exceeded
May 26 18:22:09 glolinweb001 postfix/master[3996]: warning: process /usr/libexec/postfix/qmgr pid 20002 exit status 1
May 26 18:22:09 glolinweb001 postfix/master[3996]: warning: /usr/libexec/postfix/qmgr: bad command startup – throttling
May 26 18:22:10 glolinweb001 postfix/postsuper[20024]: warning: bogus file name: incoming/530410.19193
May 26 18:22:29 glolinweb001 postfix/smtpd[20092]: warning: database /etc/postfix/virtual.db is older than source file /etc/postfix/virtual

Tim

17

Yeah, if Postfix thinks it’s out of space (or out of quota), those errors may be expected.

I asked Jamie if he could take a peek at the thread here – let’s see if he has any input :slight_smile:

-Eric

18

Hi Eric

That will be great. :slight_smile:

We added the Pro license two days ago on both systems, which now have a corrupted root quote.
If we at some point is not able to get it working again and we have to reinstall the servers again, what do we then do with the license???

Tim

19

Well, I’d like to think that whatever is wrong is solvable… however, you’re certainly welcome to transfer this same Pro license to another server. You’ll see a notice about it being installed on two servers until your old server is decommissioned. But, that’s no problem, we want you to be able to migrate to a new server when necessary :slight_smile:

-Eric

20

Hi Eric

Do you know if Jamie had time to look at this thread?

Tim