License Renewal Not Showing Up on Licenses Page

Hi there,

I just renewed our License Serial # 5558976 which was set to expire on 6/13/2014. On the Licenses page, it is still showing as expiring 6/13/14 instead of being updated for another year (6/13/2015).

I paid with PayPal, however I did use a different email address on PayPal than on my Virtualmin account. The PayPal address used was claire.knight@webworksandbeyond.com … however my Virtualmin account is under claire.knight@comcast.net. Perhaps that is the problem. Below is a copy of the completed I received over email.

Can you please advise?

Thank you!
-Claire Knight

-------- Original Message --------
Subject: Your Order at Virtualmin, Inc.
Date: 2014-05-23 10:21
From: “Virtualmin, Inc.” sales@virtualmin.com
To: claire.knight@webworksandbeyond.com

Virtualmin, Inc.
Cloud Computing Everywhere
Virtualmin, Inc.
411 Walnut St
#7942
Green Cove Springs, FL 32043

Thanks for your order, Rebecca!

Want to manage your order online?
If you need to check the status of your order, please visit our home page at Virtualmin, Inc. and click on “My account” in the menu or login with the following link:

https://www.virtualmin.com/user
Purchasing Information:
E-mail Address: claire.knight@webworksandbeyond.com
Billing Address:
REBECCA KNIGHT
CLAIRE.KNIGHT@WEBWORKSANDBEYOND.COM

Billing Phone:

Order Grand Total: $45.00
Payment Method: PayPal
Order Summary:
Order #: 8978
Order Date: 2014-05-23 11:20
Products Subtotal: $45.00
------
Total for this Order: $45.00

Products on order:
1 x Virtualmin 10 Annual Renewal - $45.00
SKU: revm10

Where can I get help with reviewing my order?
To learn more about managing your orders on Virtualmin, Inc., please visit our help page.

Please note: This e-mail message is an automated notification. Please do not reply to this message.

Thanks again for shopping with us.

Virtualmin, Inc.
Cloud Computing Everywhere

Howdy,

I applied your license extension – thanks for renewing!

-Eric