# Latest series of updates...install failed. You have held broken packages **URL:** \ **Category:** General Discussion\ **Created:** [October 14, 2018, 7:14am UTC](https://forum.virtualmin.com/t/latest-series-of-updates-install-failed-you-have-held-broken-packages/59215 "2018-10-14T07:14:48Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![adamjedgar](https://cdn.forum.virtualmin.com/letter_avatar_proxy/v4/letter/a/57b2e6/32.png) [@adamjedgar](https://forum.virtualmin.com/u/adamjedgar)\ **Post date:** [October 14, 2018, 7:14am UTC](https://forum.virtualmin.com/t/latest-series-of-updates-install-failed-you-have-held-broken-packages/59215/1 "2018-10-14T07:14:48Z")
I am confused by this… ` Reading package lists... Building dependency tree... Reading state information... Some packages could not be installed. This may mean that you have requested an impossible situation or if you are using the unstable distribution that some required packages have not yet been created or been moved out of Incoming. The following information may help to resolve the situation: The following packages have unmet dependencies: php7.1-cli : Depends: libc6 (>= 2.27) but 2.24-11+deb9u3 is to be installed php7.1-opcache : Depends: libc6 (>= 2.27) but 2.24-11+deb9u3 is to be installed php7.2-cgi : Depends: libc6 (>= 2.27) but 2.24-11+deb9u3 is to be installed php7.2-cli : Depends: libc6 (>= 2.27) but 2.24-11+deb9u3 is to be installed php7.2-curl : Depends: libcurl4 (>= 7.44.0) but it is not installable php7.2-fpm : Depends: libc6 (>= 2.27) but 2.24-11+deb9u3 is to be installed php7.2-opcache : Depends: libc6 (>= 2.27) but 2.24-11+deb9u3 is to be installed php7.2-zip : Depends: libc6 (>= 2.27) but 2.24-11+deb9u3 is to be installed E: Unable to correct problems, you have held broken packages.` i dont understanding how a functioning system has this issue exactly. I havent seen any errors in the logs regarding the above packages with unmet dependencies. my virtualmin details… ` Operating system Debian Linux 9 Webmin version 1.892 Usermin version 1.741 Virtualmin version 6.03 Theme version Authentic Theme 19.20-beta2 Time on system Sunday, October 14, 2018 6:20 PM Kernel and CPU Linux 4.9.0-8-amd64 on x86_64 Processor information Intel(R) Xeon(R) CPU @ 2.20GHz, 1 cores System uptime 11 days, 2 hours, 28 minutes Running processes 120 CPU load averages 0.05 (1 min) 0.03 (5 mins) 0.03 (15 mins) Real memory 715.97 MB used / 1.62 GB total Virtual memory 331.59 MB used / 647.86 MB total Local disk space 8.14 GB used / 6.49 GB free / 14.64 GB total Package updates 40 package updates are available` Package Updates List (I have "Only Updates" Selected) ` google-cloud-sdk all Utilities for the Google Cloud Platform New version 220.0.0-0 Cloud-sdk-stretch google-compute-engine all Google Compute Engine guest environment. New version 2.8.6-1 Google-compute-engine-stretch-stable php-cgi all server-side, HTML-embedded scripting language (CGI binary) (default) New version 7.2+63+ubuntu18.10.1+deb.sury.org+1 Stretch php-cli all command-line interpreter for the PHP scripting language (default) New version 7.2+63+ubuntu18.10.1+deb.sury.org+1 Stretch php-common all Common files for PHP packages New version 63+ubuntu18.10.1+deb.sury.org+1 Stretch php-curl all CURL module for PHP [default] New version 7.2+63+ubuntu18.10.1+deb.sury.org+1 Stretch php-dev all Files for PHP module development (default) New version 7.2+63+ubuntu18.10.1+deb.sury.org+1 Stretch php-fpm all server-side, HTML-embedded scripting language (FPM-CGI binary) (default) New version 7.2+63+ubuntu18.10.1+deb.sury.org+1 Stretch php-gd all GD module for PHP [default] New version 7.2+63+ubuntu18.10.1+deb.sury.org+1 Stretch php-mbstring all MBSTRING module for PHP [default] New version 7.2+63+ubuntu18.10.1+deb.sury.org+1 Stretch php-soap all SOAP module for PHP [default] New version 7.2+63+ubuntu18.10.1+deb.sury.org+1 Stretch php-xml all DOM, SimpleXML, WDDX, XML, and XSL module for PHP [default] New version 7.2+63+ubuntu18.10.1+deb.sury.org+1 Stretch php-zip all Zip module for PHP [default] New version 7.2+63+ubuntu18.10.1+deb.sury.org+1 Stretch php7.1-cli amd64 command-line interpreter for the PHP scripting language New version 7.1.23-1+ubuntu18.10.1+deb.sury.org+1 Cosmic php7.1-common amd64 documentation, examples and common module for PHP New version 7.1.23-1+ubuntu18.10.1+deb.sury.org+1 Cosmic php7.1-gmp amd64 GMP module for PHP New version 7.1.23-1+ubuntu18.10.1+deb.sury.org+1 Cosmic php7.1-json amd64 JSON module for PHP New version 7.1.23-1+ubuntu18.10.1+deb.sury.org+1 Cosmic php7.1-mcrypt amd64 libmcrypt module for PHP New version 7.1.23-1+ubuntu18.10.1+deb.sury.org+1 Cosmic php7.1-mysql amd64 MySQL module for PHP New version 7.1.23-1+ubuntu18.10.1+deb.sury.org+1 Cosmic php7.1-opcache amd64 Zend OpCache module for PHP New version 7.1.23-1+ubuntu18.10.1+deb.sury.org+1 Cosmic php7.1-readline amd64 readline module for PHP New version 7.1.23-1+ubuntu18.10.1+deb.sury.org+1 Cosmic php7.2-cgi amd64 server-side, HTML-embedded scripting language (CGI binary) New version 7.2.11-1+ubuntu18.10.1+deb.sury.org+1 Cosmic php7.2-cli amd64 command-line interpreter for the PHP scripting language New version 7.2.11-1+ubuntu18.10.1+deb.sury.org+1 Cosmic php7.2-common amd64 documentation, examples and common module for PHP New version 7.2.11-1+ubuntu18.10.1+deb.sury.org+1 Cosmic php7.2-curl amd64 CURL module for PHP New version 7.2.11-1+ubuntu18.10.1+deb.sury.org+1 Cosmic php7.2-dev amd64 Files for PHP7.2 module development New version 7.2.11-1+ubuntu18.10.1+deb.sury.org+1 Cosmic php7.2-fpm amd64 server-side, HTML-embedded scripting language (FPM-CGI binary) New version 7.2.11-1+ubuntu18.10.1+deb.sury.org+1 Cosmic php7.2-gd amd64 GD module for PHP New version 7.2.11-1+ubuntu18.10.1+deb.sury.org+1 Cosmic php7.2-gmp amd64 GMP module for PHP New version 7.2.11-1+ubuntu18.10.1+deb.sury.org+1 Cosmic php7.2-json amd64 JSON module for PHP New version 7.2.11-1+ubuntu18.10.1+deb.sury.org+1 Cosmic php7.2-mbstring amd64 MBSTRING module for PHP New version 7.2.11-1+ubuntu18.10.1+deb.sury.org+1 Cosmic php7.2-mysql amd64 MySQL module for PHP New version 7.2.11-1+ubuntu18.10.1+deb.sury.org+1 Cosmic php7.2-opcache amd64 Zend OpCache module for PHP New version 7.2.11-1+ubuntu18.10.1+deb.sury.org+1 Cosmic php7.2-readline amd64 readline module for PHP New version 7.2.11-1+ubuntu18.10.1+deb.sury.org+1 Cosmic php7.2-soap amd64 SOAP module for PHP New version 7.2.11-1+ubuntu18.10.1+deb.sury.org+1 Cosmic php7.2-xml amd64 DOM, SimpleXML, WDDX, XML, and XSL module for PHP New version 7.2.11-1+ubuntu18.10.1+deb.sury.org+1 Cosmic php7.2-zip amd64 Zip module for PHP New version 7.2.11-1+ubuntu18.10.1+deb.sury.org+1 Cosmic python-google-compute-engine all Google Compute Engine python library for Python 2.x. New version 2.8.6-1 Google-compute-engine-stretch-stable webmin all web-based administration interface for Unix systems New version 1.893 Virtualmin-universal webmin-virtual-server all Webmin module for 'Virtualmin Virtual Servers' New version 6.04.gpl Virtualmin-universal` If i try to remove the broken packages, it then generates new errors… ` The following packages have unmet dependencies: php-cgi : Depends: php7.2-cgi but it is not going to be installed php-cli : Depends: php7.2-cli but it is not going to be installed php-curl : Depends: php7.2-curl but it is not going to be installed php-fpm : Depends: php7.2-fpm but it is not going to be installed php-zip : Depends: php7.2-zip but it is not going to be installed php7.2-dev : Depends: php7.2-cli (>= 7.2.11-1+ubuntu18.10.1+deb.sury.org+1) but it is not going to be installed E: Unable to correct problems, you have held broken packages.` What am i to do exactly? ---
**Author:** ![Joe](https://cdn.forum.virtualmin.com/user_avatar/forum.virtualmin.com/joe/32/9_2.png) [@Joe](https://forum.virtualmin.com/u/Joe)\ **Post date:** [October 14, 2018, 8:40am UTC](https://forum.virtualmin.com/t/latest-series-of-updates-install-failed-you-have-held-broken-packages/59215/2 "2018-10-14T08:40:55Z")
That’s not Virtualmin related. But, looks like mismatched repositories. Did you enable some additional or unstable repos? Some of those PHP packages require a newer libc6 package than is provided by your OS repos. ---
**Author:** ![adamjedgar](https://cdn.forum.virtualmin.com/letter_avatar_proxy/v4/letter/a/57b2e6/32.png) [@adamjedgar](https://forum.virtualmin.com/u/adamjedgar)\ **Post date:** [October 14, 2018, 9:00pm UTC](https://forum.virtualmin.com/t/latest-series-of-updates-install-failed-you-have-held-broken-packages/59215/3 "2018-10-14T21:00:00Z")
Ok…i did enable for example, the ondre repository for something recently…it was related to manually installing ioncube and i think perhaps also mcrypt. I was testing boxbilling and blesta billing at one point but gave up on them. What repositories should i use? What is the best way to reset the repositories back to defaults? ---
**Author:** ![Joe](https://cdn.forum.virtualmin.com/user_avatar/forum.virtualmin.com/joe/32/9_2.png) [@Joe](https://forum.virtualmin.com/u/Joe)\ **Post date:** [October 15, 2018, 10:33am UTC](https://forum.virtualmin.com/t/latest-series-of-updates-install-failed-you-have-held-broken-packages/59215/4 "2018-10-15T10:33:22Z")
The only recommendation I can make with certainty is: Use the OS-standard repositories, if at all possible. The ondrej repositories are better than most, and it’s what we use/recommend when PHP7 is missing in the OS repos (but only then…we don’t use any third party repositories if there is _any_ PHP7 version available in the OS repos). In this case, are you sure the repo you enabled was for the exact distribution and version you have? libc6 is a pretty core package; you can’t reasonably replace it without extremely far-reaching effects (though there may be additional packages that install other versions of libc6 into other locations). I’d be surprised if the ondrej packages for your OS/version actually require a different libc. But, if they do, you’d need to read up on that repo and what’s required to make it work. It is not in my area of expertise. Reverting would be just disabling those extra repositories (configured in /etc/apt). Do the opposite of what you did to enable them. 😉 ---
**Author:** ![adamjedgar](https://cdn.forum.virtualmin.com/letter_avatar_proxy/v4/letter/a/57b2e6/32.png) [@adamjedgar](https://forum.virtualmin.com/u/adamjedgar)\ **Post date:** [October 17, 2018, 9:28am UTC](https://forum.virtualmin.com/t/latest-series-of-updates-install-failed-you-have-held-broken-packages/59215/5 "2018-10-17T09:28:00Z")
i didnt enable them via /etc/apt I am not understanding this…i run debian stretch on google cloud. what repositories should i have enabled…how do i reset them back to the defaults exactly? I dont understand where some of the above is coming from…here is what is in my /etc/apt/sources.list file `deb http://deb.debian.org/debian/ stretch main deb-src http://deb.debian.org/debian/ stretch main deb http://security.debian.org/ stretch/updates main deb-src http://security.debian.org/ stretch/updates main deb http://deb.debian.org/debian/ stretch-updates main deb-src http://deb.debian.org/debian/ stretch-updates main deb http://software.virtualmin.com/vm/6/gpl/apt virtualmin-stretch main deb http://software.virtualmin.com/vm/6/gpl/apt virtualmin-universal main` ---
**Author:** ![adamjedgar](https://cdn.forum.virtualmin.com/letter_avatar_proxy/v4/letter/a/57b2e6/32.png) [@adamjedgar](https://forum.virtualmin.com/u/adamjedgar)\ **Post date:** [October 17, 2018, 9:51am UTC](https://forum.virtualmin.com/t/latest-series-of-updates-install-failed-you-have-held-broken-packages/59215/6 "2018-10-17T09:51:02Z")
UPDATE… i think i may have resolved this. When i went into /etc/apt/ i noticed that some of the folders there had references to ubuntu respoitories. I deleted those, then went back to webmin/software package updates/ and refreshed available updates. After stuffing around a bit eventually i got virtualmin to see only the updates for debian stretch. Once that part was sorted the updates for debian (there were 67 of them) processed no problems. Now all i have to figure out is how and why this happened in the first place. Clearly it has something to do with software i have on the server, but i dont know what? ---
**Author:** ![system](https://cdn.forum.virtualmin.com/uploads/default/original/2X/c/cd96d761e326db4b2bef94886a639109bd7a8e76.svg) [@system](https://forum.virtualmin.com/u/system)\ **Post date:** [April 30, 2020, 5:28am UTC](https://forum.virtualmin.com/t/latest-series-of-updates-install-failed-you-have-held-broken-packages/59215/7 "2020-04-30T05:28:27Z")
Closed on April 30, 2020, 5:28am UTC