Install Scripts Timeout

Hi all,

I’ve been trying to install scripts on a new virtual server under Install Scripts using the Available Scripts options.
After selecting the script that I would like to run (eg. phpMyAdmin), I click the “Show Install Options” and then “Install Now”

The trouble I’m having is that no matter what I select; phpMyAdmin, Wordpress, vTiger CRM or anything else they all just seem to hang and in some instances eventually will time out afterwards.

Edit: I get this error message [Failed to install script : Failed to lock file /etc/apache2/sites-available/ after 5 minutes. Last error was : ]

At first I thought it was a resource issue so I have bumped up the spec on this VM virtual image as follows:-
Intel® Core™ i7-3770 CPU @ 3.40GHz, 8 cores
Real Memory - 3.77 GB total / 1.11 GB used
Virtual Memory - 3.90 GB total / 0 bytes used
This is also the only image on this particular VM Ware box.

My server OS is “ubuntu-16.04.1-server-amd64”

Am I missing something? Or is this a known issue?

Please help.


Hmm, it sounds like there may be some lock files causing things to hang up there.

What is the output of this command:

find /etc/ -name *.lock

Hi andreychek,

Thank you so much for the response.
I stopped the application, ran your find command and as “root” the following .lock files come up:-








What would cause a .lock file? And is it preventable?


Okay, try deleting all those .lock files, restart Webmin, and then re-try installing that script.

After that, do things work as expected ?


So I deleted the .lock files, verified that they were in fact deleted and restarted Webmin.
I then retried the phpMyAdmin install script and it hangs.
Thought I’d leave it overnight and still “processing” this morning.

Also the following two .lock files have been recreated.



So its obviously something to do with apache but what would cause this?

Update: It seems that my ISP is blocking the install scripts because I managed to get the scripts to run using an alternative ISP.
Thank you so much for the help Eric!

Edit: We have resolved the issue with our ISP.