# Install script not working

**URL:** <https://forum.virtualmin.com/t/install-script-not-working/41446>\
**Category:** Virtualmin\
**Created:** [December 27, 2011, 4:02am UTC](https://forum.virtualmin.com/t/install-script-not-working/41446 "2011-12-27T04:02:06Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Shirehosting](https://cdn.forum.virtualmin.com/letter_avatar_proxy/v4/letter/s/eb8c5e/32.png) [@Shirehosting](https://forum.virtualmin.com/u/Shirehosting)\
**Post date:** [December 27, 2011, 4:02am UTC](https://forum.virtualmin.com/t/install-script-not-working/41446/1 "2011-12-27T04:02:06Z")

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Howdi all.

I have just tried to install “redmine” using the inbuilt script, but it is failing with the following error.

Installing Ruby Gem fcgi …  
… Gem install failed : INFO: `gem install -y` is now default and will be removed INFO: use --ignore-dependencies to install only the gems you list Building native extensions. This could take a while… ERROR: Error installing fcgi: ERROR: Failed to build gem native extension. /usr/bin/ruby1.8 extconf.rb extconf.rb:1:in `require’: no such file to load – mkmf (LoadError) from extconf.rb:1 Gem files will remain installed in /var/lib/gems/1.8/gems/fcgi-0.8.8 for inspection. Results logged to /var/lib/gems/1.8/gems/fcgi-0.8.8/ext/fcgi/gem\_make.out

Any ideas on a fix ? or is the script borked ?

Thanks  
Michael

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**Author:** ![Eric](https://cdn.forum.virtualmin.com/letter_avatar_proxy/v4/letter/e/898d66/32.png) [@Eric](https://forum.virtualmin.com/u/Eric)\
**Post date:** [December 27, 2011, 3:54pm UTC](https://forum.virtualmin.com/t/install-script-not-working/41446/2 "2011-12-27T15:54:12Z")

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Howdy,

Redmine is a tricky one – we’ve considered moving it to some sort of “experimental” area. It’s dependencies are a bit of a moving target, so it seems to only work on certain distros.

Which distro/version are you using there?

-Eric

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<div class="post-metadata">

**Author:** ![Shirehosting](https://cdn.forum.virtualmin.com/letter_avatar_proxy/v4/letter/s/eb8c5e/32.png) [@Shirehosting](https://forum.virtualmin.com/u/Shirehosting)\
**Post date:** [December 28, 2011, 3:19am UTC](https://forum.virtualmin.com/t/install-script-not-working/41446/3 "2011-12-28T03:19:57Z")

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Hi Eric

Distro is Ubuntu 10.04 LTS

Thanks  
Michael

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**Author:** ![system](https://cdn.forum.virtualmin.com/uploads/default/original/2X/c/cd96d761e326db4b2bef94886a639109bd7a8e76.svg) [@system](https://forum.virtualmin.com/u/system)\
**Post date:** [April 30, 2020, 5:53am UTC](https://forum.virtualmin.com/t/install-script-not-working/41446/4 "2020-04-30T05:53:47Z")

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Closed on April 30, 2020, 5:53am UTC