Install fails

pass · January 4, 2012, 4:30pm

I am installing on a brand new VPS instance with Ubuntu 10.04 LTS installed, but the automatic install does not appear to work. Here is the last section of the log file:


Unpacking subversion (from .../subversion_1.6.6dfsg-2ubuntu1.3_amd64.deb) ...
Selecting previously deselected package apache2-suexec-custom.
Unpacking apache2-suexec-custom (from .../apache2-suexec-custom_2.2.14-5ubuntu8.7_amd64.deb) ...
Selecting previously deselected package virtualmin-base.
Unpacking virtualmin-base (from .../virtualmin-base_1.0-29_all.deb) ...
Errors were encountered while processing:
 /var/cache/apt/archives/proftpd-basic_1.3.2c-1ubuntu0.1_amd64.deb
WARN - 2012-01-04 17:16:09 - apt-get seems to have failed. Are you sure your OS and version is supported?
WARN - 2012-01-04 17:16:09 - http://www.virtualmin.com/os-support
FATAL - 2012-01-04 17:16:09 - Fatal Error Occurred: Installation failed: 0
FATAL - 2012-01-04 17:16:09 - Cannot continue installation.
FATAL - 2012-01-04 17:16:09 - Attempting to remove virtualmin repository configuration, so the installation can be
FATAL - 2012-01-04 17:16:09 - re-attempted after any problems have been resolved.
FATAL - 2012-01-04 17:16:09 - Removing temporary directory and files.
FATAL - 2012-01-04 17:16:09 - If you are unsure of what went wrong, you may wish to review the log
FATAL - 2012-01-04 17:16:09 - in /root/virtualmin-install.log

Eric · January 4, 2012, 5:13pm

Howdy,

What output do you receive if you run these commands:

uname -a
file /bin/ls

Thanks!

-Eric

pass · January 5, 2012, 12:09am

uname -a
Linux servername.domain.com 2.6.18-028stab095.1 #1 SMP Mon Oct 24 20:15:15 MSD 2011 x86_64 GNU/Linux

file /bin/ls
/bin/ls: ELF 64-bit LSB executable, x86-64, version 1 (SYSV), dynamically linked (uses shared libs), for GNU/Linux 2.6.15, stripped

pass · January 5, 2012, 3:42am

I set up another VPS and have the same problem.

Eric · January 5, 2012, 5:44am

Well, I don’t see anything unusual in that output… what output do you receive if you run this command:

dpkg -i /var/cache/apt/archives/proftpd-basic_1.3.2c-1ubuntu0.1_amd64.deb

pass · January 5, 2012, 6:00am

It looks like a dependency problem, since it will not find Proftpd-basic at all, so I installed it from a remote source and then the Virtualmin install completed. Now I have the mysql problem of not being able to have it in the virtualmin configuration wizard because it asks for a password and will not recognize the password for root.

DBI connect failed : Access denied for user ‘root’@‘localhost’ (using password: YES)