I'm waiting for answers.

Dear Administrators,

Yesterday I sent you two e-mail. But do not get an answer. I looked to my account. The doc did not receive a license there. Yesterday I sent you an e-mail, please respond to you? Thanks … Good day …

Yesterday I sent the last e-mail as follows:

Dear Administrators

Please cancel your order (1 x Virtualmin Unlimited Annual Renewal - $ 164.00
SKU: revm0).
and have returned the money taken from my credit card.
But it was a misunderstanding. Rather, I wanted to buy Virtualmin 50th Annual License. Am doing this so you cancel the order. After receiving a cancellation confirmation e-mail I’ll buy Virtualmin 50th Annual License. Thanks …
Hidir Kirmizikaya
koyecelker@hotmail.com

Howdy,

Thanks for your interest in Virtualmin!

What I’d recommend doing is opening up a support request using the Support link above, and putting this exact message in there. Joe or Jamie will then be able to give you a hand.

Thanks,

-Eric

Thank you for your short answer …

I submit to you, but I’d like to get answers to e-mail. I hope this issue will give the required response.

Thanks,

As documented on our contact page, email requires up to two business days to be responded to. In this case, you received a response the next day.