Help with mailclient, dovcot and login issues

Im having issues with logging into the mail server from an outside mail client. I have checked username and password several times. My ip isn’t blocked by ip tables. Ive tried siting up new emails boxes to see if that fixes it. nothing has worked. This has happened after we transferred the virtualmin accounts fro,m one server to another. In mail log im seeing this:

Apr 27 09:38:09 grass dovecot: imap-login: Login: user=, method=PLAIN, rip=173.208.226.154, lip=173.208.226.154, mpid=17182, secured, session=<4PnyqUakDs2t0OKa>
Apr 27 09:38:09 grass dovecot: imap(matthew): Logged out in=80 out=1604

ing secure log this is what IM seeing…

Apr 27 15:53:28 grass saslauthd[1222]: pam_unix(smtp:auth): check pass; user unknown
Apr 27 15:53:28 grass saslauthd[1222]: pam_unix(smtp:auth): authentication failure; logname= uid=0 euid=0 tty= ruser= rhost=

Im not sure where to go next. This is a production system we use for our business and email is a very important part. IM in no way any good with the email part of a server so hopefully someone can help out!

The issue seems to be the login details. Try to change the password from one of the mail boxes as a test.
Its possible too, that you used the wrong encryption settings at the mail client.

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