Failed to save scheduled backup : Invalid characters in FTP server login

Good morning I’m trying to add an ftp account to a rdp with windows, when I try to add the user it’s something like in this example “Juan Pablo” contains a special character a space.
So I get this error
Failed to save scheduled backup : Invalid characters in FTP server login

Anyone know how I can fix this

Howdy,

On Linux, there wouldn’t typically be spaces in usernames, and it may be filtering that out for that reason.

It’s possible that on a Windows-based system that might be more common.

I take it that the form works fine without the space? If so, would it be possible to rename the user on your FTP server to one that doesn’t have a space in?

We can talk to Jamie about whether allowing a space in the username might be a better long-term solution, though as a short term quick fix the above might be necessary.

-Eric