Email send successfully but unable to receive

**Operatng system:centos
**OS version:7

I have followed the instructions mentioned in the doc: https://www.trustfm.net/ebooks/DedicatedServer.php?page=Email

The outgoing emails working fine but the incoming mails are not working.
Double checked and confirmed the MX is pointing correctly.
Grepped incoming mail id in /var/log/maillog and /var/log/procmail.log and couldn’t find any hint.
Could you please assist me to troubleshoot this issue.
I am not much familiar with virtualmin.
Thanks in advance for your help.

Hello @echttp and welcome to the community.

Oh no! I wish you had not followed what is essentially a Webmin installation guide for your installation of Virtualmin. From the screenshots used in the guide you have used, I can infer that the instructions are for an older version of Webmin and associated software.

The correct thing for you to do would be to install Virtualmin on a fresh server (format your dedicated server and then install just the OS) and then install Virtualmin by following Automated Virtualmin Installation – Virtualmin

Doing so will be much less work than it was when you followed the earlier doc. All the best!

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