on outlook i get "log onto incoming mail server pop3 your email server rejected your user name. Verify your user name for this account in account settings. The Server responded: =ERR plaintext authentication disallowed on non-secure connections.
Whenever things aren’t working, I’d recommend taking a look in the mail logs… those would typically offer some clues as to what the problem is.
In the above – one issue I see is this error:
“plaintext authentication disallowed on non-secure connections.”
That’s an issue that can occur if Dovecot isn’t configured to accept plaintext logins. To fix that, edit /etc/dovecot/dovecot.conf, and make sure “disable_plaintext_auth” is set to “no”.
After making that change, restart Dovecot (with “/etc/init.d/dovecot restart”), and try your email client again… does that work now?
Hey i will check them log i used to have a “explore type client” to view and edit files on my server as i suck with putty but ive lost the program. Do you know any i could get? i know you prob done use them but for me they made life alot easyer. Also sorry to post this here jus ti need to check them logs ^^
Okay, so you have one problem fixed, it looks like there’s still another to tackle there though. It looks like it’s indexes/control files aren’t being created properly.
You can fix that by editing the /etc/dovecot/dovecot.conf file again, look for the “mail_location” line, and set it to read:
mail_location = maildir:~/Maildir
Restart Dovecot again, and see if that does the trick
The change to the mail_location should have corrected the problems making the index and control files. Can you post a new copy of your mail log so we can check out what error you’re getting now?
As far as the disable_plaintext_auth line goes – the only lines in the config file that matter are those that don’t begin with a “#” mark. The # is a comment, meaning anything after it is ignored.
Also on thunderbird now i get “Sending of message failed.
The message could not be sent using SMTP server mail.myanimeisland.com for an unknown reason. Please verify that your SMTP server settings are correct and try again, or contact your network administrator.” when i try to send a email
I tryed to send a email to it also from my live.co.uk email and it returned with this error
# Do not remove the following line, or various programs
# that require network functionality will fail.
127.0.0.1 localhost.localdomain localhost
188.165.217.101 ks312361.kimsufi.com
# The following lines are desirable for IPv6 capable hosts
#(added automatically by netbase upgrade)
::1 ip6-localhost ip6-loopback
feo0::0 ip6-localnet
ff00::0 ip6-mcastprefix
ff02::1 ip6-allnodes
ff02::2 ip6-allrouters
ff02::3 ip6-allhosts
So just to clarify – it looks like from the above, that you had added an email user named “webmaster@myanimeisland.com” in Edit Mail and FTP Users? One thing you may want to do is double-check the spelling of that particular username, just to be sure it’s not a simple problem